At a Glance
- Tasks: Assist customers, maximise sales, and handle warehouse duties in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive work culture.
- Why this job: Build customer relationships while developing your skills in a supportive team.
- Qualifications: Sales or customer service experience and strong communication skills.
The predicted salary is between 30000 - 42000 € per year.
Salary:
Competitive Salary + Bonus + Excellent Benefits
Trade Counter Assistant - Mallusk - Bassetts
So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Trade Counter Assistant based in Mallusk, you’ll be responsible for:
Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.
Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.
Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
This is a full-time, permanent, role working 42.50 hours per week Mon – Thurs 7.30am – 5pm, Fri 7.30am – 4pm, every other Saturday 8.30 – 12pm.
And here’s what we’d like you to have:
Industry or merchant experience is advantageous
Proven experience in sales or customer service role
Excellent communication skills and confidence in customer interactions.
Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Trade Counter Assistant in Newtownabbey employer: Wolseley UK
At Bassetts, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Mallusk, where our employees are at the forefront of our success. With a focus on personal development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits, and a culture that prioritises health and wellbeing. Join us to build a rewarding career while enjoying perks like enhanced maternity leave, a robust pension scheme, and access to exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in sales and customer service, making you sound confident and prepared when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you’re engaging with the interviewer, let your enthusiasm for the role come through. They want to see that you’re not just a fit on paper but also someone who can build strong relationships with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the Trade Counter Assistant position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant in Newtownabbey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Trade Counter Assistant role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your communication skills. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Wolseley UK
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Bassetts. Understanding the trade counter's offerings will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Highlighting your ability to build strong relationships and provide exceptional service will resonate well with the interviewers.
✨Demonstrate Team Spirit
As a Trade Counter Assistant, being a dependable team player is crucial. Be ready to discuss how you've collaborated with colleagues in previous roles and how you can contribute positively to the branch's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the Wolseley Talent Guild. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
