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- Tasks: Assist customers, maximise sales, and manage warehouse duties.
- Company: Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
Location: Trade Counter Sales Advisor - Clady (BT44 8LD) - Bassetts
Who we are: Bassetts, part of the Wolseley Group, is a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do, and we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Benefits: In addition to the competitive salary, there are benefits on offer – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- YuLife app
- Cycle to Work scheme
Role overview: As a Trade Counter Sales Advisor based in Clady, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week: Monday to Thursday 07.30am – 5.00pm and Friday 07.30am – 4.00pm.
What we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face-to-face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Trade Counter Sales Advisor in Strabane employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor in Strabane
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you’re at the interview, let your enthusiasm shine through. Bassetts is looking for someone who’s not just skilled but also a great fit for their team culture, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Sales Advisor in Strabane
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Trade Counter Sales Advisor role. Highlight any customer service or sales experience you have, as well as your ability to work in a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for Bassetts. Share specific examples of how you've engaged with customers and maximised sales opportunities in the past.
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We love candidates who are eager to learn and bring a positive attitude to the team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Wolseley UK
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products Bassetts offers. Understanding the specifics of the trade counter and being able to discuss how you can assist customers will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer interactions. Highlight how you built relationships and resolved issues, as this is crucial for a Trade Counter Sales Advisor.
✨Demonstrate Team Spirit
Bassetts values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you supported your team or contributed to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Wolseley Talent Guild or how the team promotes health and wellbeing. This shows your genuine interest in the company culture.
