Sales Advisor

Sales Advisor

Full-Time 22000 - 29000 Β£ / year (est.) No home office possible
Wolseley UK

At a Glance

  • Tasks: Serve customers, respond to enquiries, and manage warehouse duties.
  • Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
  • Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
  • Why this job: Develop skills in a supportive environment with opportunities for career growth.
  • Qualifications: Sales or customer service experience preferred; training provided.
  • Other info: Full-time role with flexible hours and a positive team culture.

The predicted salary is between 22000 - 29000 Β£ per year.

Salary: Β£25,652 + Bonus + Excellent Benefits

Sales Advisor – Barking – Plumb Centre

So, who are we?

We are Plumb Centre a part of the Wolseley Group -a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary of Β£25,652 there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

  • Serving customers on the trade counter by identifying their requirements and providing product recommendations.
  • Handling customer enquiries via phone and email efficiently, courteously and with a can‑do attitude.
  • Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
  • Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.

This is a full time, permanent role working 40 hours a week, Monday to Friday between the hours of 6am – 5pm on a rota basis and 1 in 2 Saturday mornings, 8am – 12noon paid as overtime.

Qualifications

  • Merchant or industry experience is desirable but not essential, as training can be provided.
  • Excellent communication skills and confidence to engage with customers.
  • Previous experience in sales or customer service is advantageous.
  • A positive attitude and eagerness to learn and grow with the training we offer.

We shall look forward to receiving your application!

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Sales Advisor employer: Wolseley UK

At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Thetford, where our employees are at the heart of our operations. With a focus on personal development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits, and a culture that prioritises health and wellbeing, making us an excellent employer for those seeking a rewarding career in sales.
Wolseley UK

Contact Detail:

Wolseley UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Advisor

✨Tip Number 1

Familiarise yourself with the plumbing and heating industry. Even if you don't have direct experience, understanding common products and services can help you engage with customers more effectively during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your proactive attitude and dependability.

✨Tip Number 3

Research Plumb Centre and the Wolseley Group to understand their values and culture. Being able to articulate why you want to work for them and how you align with their mission can set you apart from other candidates.

✨Tip Number 4

Prepare questions to ask during the interview about the role and the team. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.

We think you need these skills to ace Sales Advisor

Customer Service Skills
Sales Skills
Product Knowledge in Plumbing and Heating
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Proactive Attitude
Time Management
Organisational Skills
Adaptability
Positive Attitude
Ability to Learn Quickly

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. If you have any background in the plumbing and heating industry, even if it's minimal, be sure to mention it.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Plumb Centre and how your skills align with their values.

Highlight Key Skills: In your application, emphasise your ability to understand customer needs and provide tailored recommendations. Mention your proactive attitude and teamwork skills, as these are crucial for the Sales Advisor position.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Wolseley UK

✨Know the Company

Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, products, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Demonstrate Customer Service Skills

As a Sales Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to understand customer needs and provide tailored solutions.

✨Show Your Team Spirit

Emphasise your experience as a dependable team player. Share instances where you've collaborated with colleagues to achieve a common goal or supported others in the workplace. This aligns with the company's focus on teamwork.

✨Express Your Eagerness to Learn

Since comprehensive training will be provided, it's important to convey your enthusiasm for learning. Discuss any relevant experiences where you've quickly picked up new skills or knowledge, and express your excitement about developing your career within the company.

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