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For Companies At a Glance
- Tasks: Assist customers with inquiries, manage orders, and ensure top-notch service.
- Company: Join William Wilson, a leading trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks like free healthcare access.
- Why this job: Be part of a supportive culture that values skill development and offers career growth opportunities.
- Qualifications: Heating and plumbing knowledge preferred; customer service experience and strong communication skills are essential.
- Other info: Full-time role with flexible hours, including occasional Saturdays after training.
The predicted salary is between 28800 - 43200 £ per year.
Salary:
£25,652 + Bonus + Excellent Benefits
Operations Assistant – Greenwich – Managed Services (Onsite Greenwich Council)
So, who are we?
We are Managed Services, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Also, did we mention?
In addition to the £25,652 salary, there are also benefits on tap – including…
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Operations Assistant based in Greenwich (SE28 8BF) you will be responsible for:
- Interacting with multiple customers on a daily basis
- Carrying out general warehouse tasks, including booking in stock, putting stock away into designated locations and maintaining high standards within the warehouse
- Picking and packing customer orders
- Assisting customers at the trade counter as needed, providing prompt and efficient service while building strong relationships
This is a permanent, full-time position working 40 hours per week, Monday to Friday, 7:30am – 4:30pm.
And here’s what we’d like you to have:
- Previous experience working in a warehouse environment
- Willingness to learn and complete required training. (Forklift licence training will be provided)
- Confidence in engaging with customers and delivering outstanding customer service
We look forward to receiving your application!
#J-18808-Ljbffr
Operations Assistant employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the heating and plumbing industry. Understanding the products and services offered by William Wilson will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling customer inquiries and complaints, practice scenarios where you can showcase your problem-solving abilities and how you would handle difficult situations.
✨Tip Number 3
Network with current or former employees of William Wilson. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your organisational skills and attention to detail. Being able to discuss how you've successfully managed multiple tasks will set you apart from other candidates.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and operations. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle multiple tasks. Mention any specific experiences that relate to the responsibilities of the Operations Assistant role.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to work under pressure. These are crucial for the Operations Assistant position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Wolseley UK
✨Show Your Customer Service Skills
Since the role involves handling customer inquiries and complaints, be prepared to discuss your previous customer service experiences. Share specific examples of how you've resolved issues or improved customer satisfaction.
✨Demonstrate Organisational Abilities
The job requires managing multiple tasks simultaneously. Highlight your organisational skills by discussing how you prioritise tasks and manage your time effectively in a busy environment.
✨Familiarise Yourself with Heating and Plumbing Knowledge
While not mandatory, having some knowledge in heating and plumbing can set you apart. Brush up on basic concepts and terminology related to the industry to show your interest and willingness to learn.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
