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- Tasks: Manage customer queries, write quotes, and build supplier relationships.
- Company: Join Fusion Utilities, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Kickstart your career with opportunities for growth and skill development.
- Qualifications: Customer service experience and a willingness to learn are essential.
- Other info: Enjoy a supportive work environment with a focus on wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
Responsibilities:
- Managing a centralised inbox and answering customer calls, resolving queries and providing exceptional customer service
- Writing quotes for customers and following up on these quotes until the order stage
- Placing orders on the system and scheduling in deliveries
- Building a strong relationship with our suppliers
This is a full-time, permanent role working 42.5 hours per week Monday to Friday between 7.30am - 5.00pm.
Required qualifications:
- Customer service experience is essential
- To be able to form strong relationships with customers and suppliers
- Utilities experience is desirable
- An individual who is willing to learn and develop their career in Wolseley
We look forward to receiving your application!
Sales Coordinator in London employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Fusion Utilities and understanding their values. Show us that you’re not just another candidate; demonstrate how your skills align with our mission of putting people and customers first.
✨Tip Number 3
Practice your customer service scenarios! Since this role is all about building relationships, be ready to discuss how you've handled customer queries in the past and what you learned from those experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Fusion Utilities team.
We think you need these skills to ace Sales Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your customer service experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits with our values at Fusion Utilities. Keep it engaging and personal – we love a good story!
Showcase Your Skills: In your application, don’t just list your skills – show us how you've used them in real situations. Whether it's resolving customer queries or building relationships with suppliers, give us examples that demonstrate your abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Wolseley UK
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond to help a customer. Fusion Utilities values exceptional service, so be ready to share how you’ve resolved queries or built relationships in the past.
✨Show Your Relationship-Building Skills
Since the role involves building strong relationships with customers and suppliers, prepare to discuss how you approach relationship management. Have a couple of anecdotes ready that highlight your ability to connect with others and maintain those connections over time.
✨Familiarise Yourself with the Industry
While utilities experience is desirable, it’s not a deal-breaker. Do some research on the industry and understand the basics of what Fusion Utilities does. This will show your willingness to learn and adapt, which is something they’re looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, opportunities for development through the Wolseley Talent Guild, or specifics about the role. It shows you’re genuinely interested and have done your homework!