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- Tasks: Support the Branch Manager and engage with customers daily.
- Company: Join William Wilson, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Build your career while making a real impact in a supportive environment.
- Qualifications: Experience in sales and customer service is essential.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive salary + Bonus + Excellent Benefits
We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Kingston Bridge, you’ll be responsible for:
- Supporting the Branch Manager with the day to day running and operations within this branch
- Building rapport with customers & suppliers, responding to any queries and processing sales
- Serving customers on the trade counter, offering advice and product knowledge
- General warehouse duties including goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets
- Merchandising in the branch
This is a full-time role working 40 hours a week, Monday through Friday on a rota basis between 7:00am - 5:00pm and one in two Saturdays 8am - 12pm, paid as overtime.
And here’s what we’d like you to have:
- Previous industry or merchant experience is essential
- Prior Face to Face sales and customer service experience
- Excellent communication skills and confidence interacting with customers to build strong relationships
We look forward to receiving your application!
Branch Supervisor in Glasgow employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on William Wilson and the Wolseley Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous experience and how it relates to the Branch Supervisor role.
✨Tip Number 3
Show off your people skills! Since building rapport with customers is key, think of examples from your past jobs where you’ve successfully interacted with clients. Be ready to share these stories to demonstrate your customer service prowess.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Branch Supervisor in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Supervisor role. Highlight your previous industry experience and any face-to-face sales or customer service roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at William Wilson. Share specific examples of how you've built strong relationships with customers in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to show off your personality – we love a bit of character!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Wolseley UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the industry and the products you'll be dealing with. Familiarise yourself with common items like boilers, radiators, and sinks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role involves a lot of face-to-face interaction, prepare examples of how you've successfully built rapport with customers in the past. Think about specific situations where you went above and beyond to meet a customer's needs – this will demonstrate your commitment to excellent service.
✨Be Ready for Practical Questions
Expect some practical questions related to warehouse duties and manual handling. Brush up on safety protocols and best practices for handling heavy items. Showing that you understand the physical demands of the job will impress the interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team culture, opportunities for growth within the Wolseley Talent Guild, or how success is measured in the branch. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.