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For Companies At a Glance
- Tasks: Chase debts, build customer relationships, and manage account information.
- Company: Wolseley is a leading trade merchant in the UK and Ireland, focused on people and customers.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, generous leave, and health perks.
- Why this job: Join a supportive team, develop skills, and make a real impact in finance.
- Qualifications: Customer service experience, confidence in calls, organisational skills, and basic Microsoft Office knowledge.
- Other info: Full-time role with opportunities for career growth and a friendly work environment.
The predicted salary is between 21000 - 26000 £ per year.
Salary
£26,695 + Bonus + Excellent Benefits
Credit Controller – Warwick – Finance
Hybrid Working – Three Days in the office
So, who are we?
We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Benefits
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
Position Overview
As a Credit Controller based in Warwick you’ll be responsible for:
- Monitoring outstanding debts and following up on overdue accounts to maintain a positive cash flow
- Liaising with customers to ensure timely payments and build strong relations to facilitate ongoing business
- Building client relationships, resulting in customer satisfaction, retention and growth
- Proactively managing overdue accounts, implementing company procedures
- Resolving queries both internally and externally around outstanding invoices
- Processing payments and keeping customer records up to date
This is a full-time, hybrid role working 40 hours per week Monday to Friday between 8am – 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.
Desired Experience & Skills
- Ideally Finance Background.
- Credit Control experience is desirable.
- Experience in a customer service role, preferably involving speaking with customers over the phone or face to face.
- Organisational skills and the ability to work independently as well as part of a team.
- Computer literate and working knowledge of Microsoft Office (Outlook/Excel/Teams).
- Experience working towards targets and KPIs.
We look forward to receiving your application!
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Credit Controller employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the company, Wolseley, and their values. Understanding their commitment to customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Practice your communication skills, especially for outbound calls. Role-play potential scenarios where you might need to handle challenging conversations, as this will boost your confidence and prepare you for real interactions.
✨Tip Number 3
Brush up on your organisational skills by using tools or apps that help manage tasks and deadlines. Being able to demonstrate effective time management will show that you can work independently and as part of a team.
✨Tip Number 4
Get comfortable with Microsoft Office, particularly Excel, as it’s essential for tracking account information. Consider taking a quick online course to enhance your skills, which will make you stand out as a candidate.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and credit control. Use specific examples that demonstrate your ability to manage challenging conversations and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Wolseley. Mention how your skills align with their requirements, particularly your experience in outbound calling and relationship building.
Highlight Relevant Skills: In your application, emphasise your organisational skills and proficiency with Microsoft Office. Provide examples of how you've used these skills in previous roles to achieve results.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wolseley UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data. Brush up on your understanding of credit control metrics and KPIs. Be prepared to discuss how you've met targets in previous roles.
✨Showcase Your Communication Skills
Since the role involves making outbound calls and managing customer relationships, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled challenging conversations in the past.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities. Be ready to share how you manage your workload and prioritise tasks, especially when dealing with multiple accounts or disputes.
✨Familiarise Yourself with Their Systems
Research the CRM systems commonly used in credit control. If you have experience with specific software, mention it during the interview. Showing that you're tech-savvy can give you an edge.