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- Tasks: Support daily operations, build customer relationships, and manage warehouse duties.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Enjoy career growth opportunities and a positive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Coventry, you’ll be responsible for:
- Supporting the Branch Manager with the day to day running and operations within this small branch.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- Serving customers on the trade counter, offering advice and product knowledge.
- General warehouse duties including, goods in & out, picking and packing customer orders – this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
- Merchandising in the branch.
This is a full-time, permanent role working 40 hours per week Monday to between 7:30am - 5pm (on a rota basis), and 1 in 2 Saturdays from 8am - 12pm paid as overtime.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience would be desirable.
- Prior Face to Face sales and customer service experience.
- Excellent communication skills and confidence interacting with customers to build strong relationships.
We look forward to receiving your application!
Branch Supervisor in Coventry employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of Branch Supervisor. We want you to feel confident when discussing your skills and how they can benefit the branch.
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, building rapport with customers is key. During your interview, share examples of how you've successfully interacted with customers in the past. This will demonstrate your ability to create strong relationships, which is crucial for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Supervisor in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Branch Supervisor role. Highlight any previous industry or merchant experience, as well as your face-to-face sales and customer service skills.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the role. Share specific examples of how you've built strong relationships with customers in the past and how you can bring that to our team.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Wolseley UK
✨Know Your Stuff
Make sure you brush up on your product knowledge related to plumbing and the specific items you'll be dealing with, like boilers and sinks. Being able to confidently discuss these products will show that you're serious about the role and can provide valuable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully built rapport with customers or resolved issues. This is key for a Branch Supervisor role, so think of specific situations that highlight your communication skills and ability to handle face-to-face interactions.
✨Demonstrate Team Spirit
As a Branch Supervisor, you'll be supporting the Branch Manager and working closely with your team. Be ready to discuss how you've collaborated with others in previous roles and how you can contribute to a positive work environment at Plumb Centre.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for development through the Wolseley Talent Guild, or how success is measured in the branch. This shows your genuine interest in the position and the company.