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- Tasks: Lead a dynamic team, ensuring smooth branch operations and exceptional customer service.
- Company: Join Plumb Centre, part of the Wolseley Group, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in leadership roles and strong communication skills are essential.
- Other info: Full-time role with excellent career growth opportunities and a positive team culture.
The predicted salary is between 28800 - 43200 £ per year.
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Crayford you’ll be responsible for:
- Assisting the Branch Manager in overseeing daily branch operations, ensuring smooth and efficient service delivery.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Ensuring excellent customer service and handling escalated customer inquiries and concerns.
- Helping implement and monitor branch sales goals and KPIs, working closely with the team to achieve targets.
- Maintaining branch standards, ensuring compliance with company policies, procedures, and safety regulations.
- Assisting in managing branch budgets, inventory, and scheduling.
- Promoting a positive, collaborative team environment that aligns with company values.
This is a full‑time, permanent role working 40 hours per week Monday to Friday between 7.30am – 4.30pm or 8am - 5pm along with every other Saturday mornings 8am - 12noon paid as overtime.
And here’s what we’d like you to have:
- Experience in a team leadership or supervisory role.
- Strong communication and interpersonal skills with the ability to motivate and guide a team.
- Excellent customer service skills and a problem‑solving attitude.
Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!
Branch Supervisor employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Plumb Centre and understand their values and operations. Think about how your experience aligns with their needs, especially in team leadership and customer service. Practice common interview questions to boost your confidence.
✨Tip Number 3
Show off your skills! If you get the chance, bring examples of your past achievements to the interview. Whether it’s improving team performance or enhancing customer satisfaction, concrete examples can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Plumb Centre team. Good luck!
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Branch Supervisor role. Highlight any leadership or supervisory experience you have, as well as your customer service skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Be sure to mention specific examples of how you've led teams or improved customer service in the past.
Showcase Your Problem-Solving Skills: In your application, don’t forget to include examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, especially in a supervisory capacity!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Wolseley UK
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll need to demonstrate your experience in team leadership. Prepare specific examples of how you've motivated and guided a team in the past. Think about challenges you've faced and how you resolved them, as this will highlight your problem-solving attitude.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, especially how you handle escalated inquiries. Practice responses that showcase your excellent customer service skills and your ability to maintain a positive environment, even under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the branch's sales goals, team dynamics, or opportunities for professional development. It shows you're engaged and thinking about how you can contribute to the team.
