Customer Support Coordinator in Yeovil

Customer Support Coordinator in Yeovil

Yeovil Full-Time 30000 - 30000 £ / year (est.) No working from home possible
Wolseley UK Limited

At a Glance

  • Tasks: Manage renewable energy projects and support homeowners with grant applications.
  • Company: Join RES, a leading renewables specialist in the UK.
  • Benefits: £30,000 salary, bonuses, generous pension, and health perks.
  • Other info: Dynamic team environment with opportunities for growth and learning.
  • Why this job: Make a difference in the renewable energy sector while building your career.
  • Qualifications: Experience in renewables, strong communication, and organisational skills.

The predicted salary is between 30000 - 30000 £ per year.

We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the £30,000 salary, there are also benefits on tap – including:

  • Annual leave (increasing with length of service)
  • A generous pension scheme (matched up to 9%)
  • Potential to earn bonuses
  • Enhanced maternity / adoption leave
  • Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Renewables Project Coordinator, you’ll be responsible for:

  • Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.
  • Maintain project timelines and address any issues proactively providing regular progress updates.
  • Coordinate internal teams, suppliers, and installers to ensure seamless project execution.
  • Act as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.
  • Work with internal teams ensuring all necessary paperwork is completed accurately on time.

This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.

And here’s what we’d like you to have:

  • Experience working in the renewables industry.
  • Excellent communication skills.
  • Ability to multi-task and organise/prioritise your workload.
  • PC Literate - Including the use of CRM.
  • To be a team player who is happy to take on a diverse role to ensure all runs smoothly.
  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.

We look forward to receiving your application!

R.E.S are forward-thinking, MCS-accredited renewable equipment specialists based in Somerset, operating nationwide. With over 60 years of combined experience in residential heating, we work closely with the trade to supply a full range of low-carbon technologies, including air and ground source heat pumps, solar PV, battery storage, and underfloor heating systems. Our trusted MCS Partnership service enables non-certified installers to meet compliance standards and access government grants such as the £7,500 Boiler Upgrade Scheme. Our in-house expertise, design support, and technical services ensure every installation is delivered to the highest standards of quality and performance.

Customer Support Coordinator in Yeovil employer: Wolseley UK Limited

At RES, located in Yeovil, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. With a strong focus on professional development through the Wolseley Talent Guild, competitive salaries, and a comprehensive benefits package including enhanced maternity leave and wellness initiatives, we ensure that our team members feel valued and empowered. Join us in making a meaningful impact in the renewables sector while enjoying a fulfilling career with ample growth opportunities.

Wolseley UK Limited

Contact Details:

Wolseley UK Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Support Coordinator in Yeovil

Tip Number 1

Network like a pro! Reach out to people in the renewables industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching RES and their projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their mission.

Tip Number 3

Practice your communication skills! As a Customer Support Coordinator, you'll need to convey information clearly. Role-play common interview questions with a friend to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at RES.

We think you need these skills to ace Customer Support Coordinator in Yeovil

Project Management
Communication Skills
Organisational Skills
Multi-tasking
PC Literacy
CRM Software Proficiency
Team Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer Support Coordinator role. Highlight your experience in the renewables industry and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how your skills align with our needs. Keep it friendly and professional, just like we are at StudySmarter.

Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!

How to prepare for a job interview at Wolseley UK Limited

Know Your Stuff

Make sure you brush up on the renewables industry and the specific projects the company is involved in. Familiarise yourself with their services, like heat pumps and solar PV, so you can speak confidently about how your experience aligns with their needs.

Show Off Your Communication Skills

As a Customer Support Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Think about times when you’ve had to explain complex processes clearly, especially in relation to grant applications.

Demonstrate Your Organisational Skills

Be ready to discuss how you manage multiple tasks and prioritise your workload. Use specific examples from your previous roles where you successfully coordinated projects or managed timelines, showing that you can keep everything running smoothly.

Bring Your Enthusiasm

Let your passion for renewable energy shine through! Companies like RES value a positive attitude and a willingness to learn. Share your excitement about the industry and any personal projects or learning experiences that demonstrate your commitment.