At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Earn £27,500 plus bonuses, generous pension, and fantastic health perks.
- Other info: Enjoy career growth opportunities and a vibrant team culture.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a positive attitude are key.
The predicted salary is between 27500 - 27500 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
Branch Supervisor Responsibilities:
- Assisting the Branch Manager with the day-to-day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
Qualifications & Requirements:
- Previous industry or merchant experience is preferable.
- Prior experience in a Face to Face customer service/sales environment.
- Excellent communication skills and confidence interacting with customers.
- Some warehouse knowledge.
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
- Willingness to step up to run the branch in the Branch Manager's absence.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
We look forward to receiving your application!
Branch Supervisor. Job in Windsor LilyLifestyle Jobs employer: Wolseley UK Limited
At Plumb Centre, located in the heart of Woking, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on personal development through our Wolseley Talent Guild, we offer not only competitive salaries and bonuses but also a comprehensive benefits package that prioritises health and wellbeing. Join us to be part of a team that values collaboration, customer service excellence, and career growth in a vibrant branch setting.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor. Job in Windsor LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what Plumb Centre values and be ready to share how your experience aligns with their mission. Show them you're not just looking for any job, but that you want to be part of their team!
✨Tip Number 3
Practice your customer service skills! Since the role involves serving customers on the trade counter, think of scenarios where you can demonstrate your problem-solving abilities and product knowledge. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Plumb Centre family. Good luck, we believe in you!
We think you need these skills to ace Branch Supervisor. Job in Windsor LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Supervisor role. Highlight any relevant experience in customer service, sales, or warehouse duties. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Plumb Centre. Share your enthusiasm for the role and how you can contribute to our branch's success.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application. We can’t wait to hear from you!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're ready for the role.
✨Demonstrate Team Leadership
Since you'll be supervising staff, think of instances where you've led a team or supported colleagues. Be ready to discuss how you motivate others, provide feedback, and handle conflicts. This will show that you can step up in the Branch Manager's absence.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the branch operations, team dynamics, or growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
