At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive workplace culture.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a team player attitude are essential.
The predicted salary is between 27500 - 27500 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Woking, Surrey, you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Some warehouse knowledge
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Willingness to step up to run the branch in the Branch Manager's absence
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Windsor employer: Wolseley UK Limited
At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Woking, where our employees are at the forefront of our success. With a focus on personal development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits, and a culture that prioritises health and wellbeing, making us an exceptional employer for those seeking a rewarding career in the trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Windsor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think about your past experiences and how they relate to the role of Branch Supervisor. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share examples of how you've built rapport with customers or supported your team in previous roles. We love seeing candidates who are passionate and ready to contribute!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the Branch Supervisor position!
We think you need these skills to ace Branch Supervisor in Windsor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Branch Supervisor role. Highlight any previous industry or customer service experience, and don’t forget to mention your ability to work in a team and handle diverse tasks.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully supervised teams or provided excellent customer service in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our fantastic benefits right there!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Stuff
Make sure you brush up on your product knowledge and industry specifics. Being able to discuss the products and services offered by Plumb Centre will show that you're genuinely interested and prepared for the role.
✨Showcase Your Customer Service Skills
Since the role involves face-to-face interaction with customers, be ready to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to build rapport and provide excellent service.
✨Team Player Vibes
Emphasise your teamwork skills during the interview. Share experiences where you've supported colleagues or contributed to a positive work environment. This is key for a Branch Supervisor who needs to lead and motivate a small team.
✨Be Ready to Step Up
Highlight your willingness to take on responsibilities, especially in the absence of the Branch Manager. Discuss any previous leadership experiences or situations where you've had to step up, as this will show your readiness for the role.
