At a Glance
- Tasks: Support daily operations, supervise staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Up to £28,050 salary, bonuses, generous pension, and health perks.
- Other info: Enjoy career growth opportunities and a positive workplace culture.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Experience in customer service and a passion for teamwork.
The predicted salary is between 28050 - 28050 £ per year.
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Wakefield, you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable.
- Prior experience as a supervisor in a Face to Face customer service/sales environment.
- Excellent communication skills and confidence interacting with customers.
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
We look forward to receiving your application!
Branch Supervisor in Wakefield employer: Wolseley UK Limited
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Wakefield. Our commitment to employee development is evident through our award-winning Wolseley Talent Guild, while our comprehensive benefits package, including competitive salaries, generous pension schemes, and health initiatives, ensures that our team members feel valued and motivated. Join us to be part of a company that prioritises both personal growth and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Plumb Centre and understand their values and operations. Think about how your previous experience aligns with what they’re looking for in a Branch Supervisor. Confidence is key, so practice your answers and come ready to impress!
✨Tip Number 3
Show off your personality! When you meet potential employers, let your enthusiasm shine through. They want to see that you’re not just qualified but also a great fit for their team culture. Be yourself and let them know why you’re excited about the opportunity!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Plumb Centre family. So, get that application in and let’s make it happen!
We think you need these skills to ace Branch Supervisor in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Branch Supervisor role. Highlight any previous supervisory or customer service experience, and don’t forget to mention your ability to work in a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Share specific examples of how you've successfully managed teams or provided excellent customer service in the past.
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role come through. A positive attitude can really make you stand out from the crowd.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Supervisory Skills
As a Branch Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully supervised a team or handled customer service challenges. Highlight how you provided guidance and support to your colleagues.
✨Prepare for Customer Interaction Scenarios
Since the role involves serving customers on the trade counter, think about potential customer scenarios you might face. Be ready to discuss how you would handle difficult customers or provide product advice, showcasing your communication skills and product knowledge.
✨Emphasise Your Team Player Attitude
Plumb Centre values teamwork, so be prepared to talk about how you collaborate with others. Share specific instances where you worked as part of a team to achieve a goal, and express your enthusiasm for contributing to a positive branch environment.
