At a Glance
- Tasks: Serve customers, manage orders, and drive sales while ensuring a smooth operation.
- Company: Join Plumb Centre, a leading trade merchant with a focus on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in the industry.
- Qualifications: Customer service experience and a proactive attitude are essential; driving licence preferred.
The predicted salary is between 26695 - 26695 £ per year.
Salary: £26,695 + Bonus + Excellent Benefits
Position: Sales Assistant – Bangor (LL57 4YH) – Plumb Centre
So, who are we? We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits include:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high‑street discounts
- Free access to healthcare
- The popular YuLife app
- Our Cycle to Work scheme
Responsibilities:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending
- General warehouse duties including picking and packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items such as boilers, radiators, sinks and toilets
- Potentially covering for the driver when they are on holiday by driving a 3.5T van to deliver plumbing and heating supplies to customers including building sites, businesses and private residences
- Ensuring high standards are maintained in the branch
This is a full‑time permanent role working 40 hours per week Monday – Friday 08:00–17:00, with Saturday on a rota basis 08:00–12:00.
Qualifications:
- Full UK driving licence (preferential)
- Prior industry experience would be advantageous
- Previous face‑to‑face customer service/sales experience is essential
- Prior warehouse experience would be ideal
- Willingness to work as part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application.
Trade Counter Sales & Delivery Associate employer: Wolseley UK Limited
At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Bangor, where our employees are at the forefront of our success. We offer a comprehensive benefits package, including a generous pension scheme, opportunities for career development through our Wolseley Talent Guild, and initiatives that promote health and wellbeing. Join us to be part of a team that values your contributions and encourages personal growth while serving our customers with excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales & Delivery Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role. We want you to showcase your skills and demonstrate how you can meet the needs of customers at the trade counter.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Trade Counter Sales & Delivery Associate
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service or sales. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Tailor Your Application:Don’t just send a generic application! Take a moment to read through the job description and align your skills and experiences with what we’re looking for. It shows us you’re genuinely interested.
Be Proactive in Your Approach:We love candidates who take initiative! If you have ideas on how to improve customer relationships or branch sales, mention them in your application. It’ll make you stand out from the crowd.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Familiarise yourself with the plumbing and heating products that Plumb Centre offers. Being able to discuss specific items, their uses, and benefits will show your enthusiasm and readiness to serve customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you understood customer needs and went the extra mile to ensure satisfaction, as this role heavily relies on face-to-face interactions.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential in this diverse role at Plumb Centre.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the Wolseley Talent Guild. This shows your genuine interest in the role and helps you understand how you can grow within the company.
