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- Tasks: Assist customers, maximise sales, and handle orders in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant with a supportive culture.
- Benefits: Competitive salary, bonuses, healthcare access, and discounts.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Sales or customer service experience and strong communication skills.
- Other info: Great opportunities for personal growth in a friendly team.
The predicted salary is between 28800 - 43200 £ per year.
Trade Counter Assistant page is loaded## Trade Counter Assistantlocations: Lisburn (BAS10)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR113406**Salary:****Competitive Salary + Bonus + Excellent Benefits****Trade Counter Assistant – Lisburn – Bassetts**We are Bassetts, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to the competitive salary there are also benefits on tap – including…Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Trade Counter Assistant** based in **Lisburn**, you’ll be responsible for:* Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations* Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.* Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.* Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouseThis is a full-time, permanent, role working 42.50 hours per week Mon – Thurs 7.30am – 5pm, Fri 7.30am – 4pm, every other Saturday 8.30 – 12pm.**And here’s what we’d like you to have:*** Industry or merchant experience is advantageous* Proven experience in sales or customer service role* Excellent communication skills and confidence in customer interactions.* Dependable team player, prepared to support in all areas of the branch with a strong work ethic.* Eagerness to learn, with a positive and enthusiastic attitudeWe look forward to receiving your application!With an ambitious plan to build an innovative and service-driven company, Bassetts opened its doors in 1978. Now, 40 years on, the award-winning plumbers\’ merchant has 16 branches covering every county in Northern Ireland. Bassetts are known for supplying quality plumbing, heating, bathroom and renewable energy solutions, to the trade and public. Bassetts are a people business; our customer’s come to us and stay with us because we have knowledgeable staff that are very much a part of your local community. We are proud that our employees are long-serving and that they can work and develop themselves in our supportive environment.*We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.* #J-18808-Ljbffr
Trade Counter Assistant employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Bassetts. Understand their values, products, and what makes them tick. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a mate or family member and run through some common interview questions. Focus on how your past experiences relate to the Trade Counter Assistant role. The more comfortable you are, the more confident you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are serious about landing the job. Plus, it’ll boost your confidence when you walk in!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, if you haven’t applied yet, do it through our website for a smoother process!
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Counter Assistant role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your communication skills. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've engaged with customers or maximised sales opportunities in the past. We love a good story!
Show Off Your Team Spirit: We’re all about teamwork here at Bassetts. In your application, make sure to mention any experiences where you’ve worked well in a team. Whether it’s supporting colleagues or collaborating on projects, we want to know how you contribute to a positive work environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Familiarise yourself with the products and services offered by Bassetts. Understanding plumbing, heating, and bathroom solutions will help you provide informed advice to customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer interactions. Highlight how you built relationships and resolved issues, as this role heavily relies on exceptional customer service.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share instances where you supported colleagues or contributed to a positive work environment, as being a dependable team player is key for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your eagerness to learn and grow within the organisation, which aligns with Bassetts' values.
