At a Glance
- Tasks: Help customers create their dream spaces with expert advice and exceptional service.
- Company: Join C.P. Hart, a leading specialist trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, commission, generous leave, and wellness perks.
- Other info: Full-time role with great career development opportunities and a supportive culture.
- Why this job: Be part of a team that values creativity and customer satisfaction in a vibrant showroom.
- Qualifications: Experience in design software and a passion for customer service are key.
The predicted salary is between 30000 - 40000 £ per year.
We are C.P. Hart part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Showroom Consultant based in Windsor you’ll be responsible for:
- Being a subject matter expert in showrooms, key brands, and imparting knowledge to the branch teams, actively promoting product lines as an alternative to customer requests.
- Building and maintaining good relationships with key account clients through the provision of knowledge and exceptional customer service.
- Discussing customer ideas, fleshing out suggestions, describing products, identifying opportunities for extra sales and developing the ability to make judgements on the closest product match to the customer needs.
- Being passionate about driving consistency in branch standards, ensuring that all areas from front of house to back of house are presented in line with branch plans and enable a positive customer experience.
This role is a full time, permanent position, 37.5hrs per week, 4 days a week Monday-Friday + Saturday 09:00-17:30 with 30 min break.
And here’s what we’d like you to have:
- Experience of working with design software to create an inspiring and practical design – ideally bathrooms or kitchens.
- Experience within Bathroom Industry or trade would be advantageous.
- Experience of working indirectly with end users i.e. through a contractor to understand the customer needs and deliveries.
- Experience of working in a sales environment.
- Experience working with ArtiCad or Virtual World software would be beneficial.
We look forward to receiving your application!
Showroom Consultant employer: Wolseley UK Limited
C.P. Hart, part of the Wolseley Group, is an exceptional employer located in Windsor, offering a vibrant work culture that prioritises employee development and customer satisfaction. With competitive salaries, generous benefits including enhanced maternity and paternity cover, and a commitment to health and wellbeing, employees are empowered to thrive both personally and professionally. The opportunity to engage with key clients and utilise design software in a supportive environment makes this role particularly rewarding for those passionate about the bathroom industry.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Consultant
✨Tip Number 1
Get to know the company inside out! Research C.P. Hart and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend or use our StudySmarter resources to boost your confidence and refine your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Consultant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Showroom Consultant and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in design software or the bathroom industry. We love seeing how your background aligns with what we’re looking for!
Be Specific:In your cover letter, give specific examples of how you've built relationships with clients or driven sales in previous roles. We appreciate concrete evidence of your skills and achievements!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Familiarise yourself with the key brands and products that C.P. Hart offers. Being able to discuss specific items and their benefits will show your passion and expertise, which is crucial for a Showroom Consultant role.
✨Showcase Your Design Skills
If you have experience with design software like ArtiCad or Virtual World, be ready to discuss how you've used these tools in past projects. Bring examples of your work if possible, as this will demonstrate your ability to create inspiring designs.
✨Emphasise Customer Relationships
Prepare to talk about your experience in building and maintaining relationships with clients. Share specific examples of how you've provided exceptional customer service and identified opportunities for upselling in previous roles.
✨Demonstrate Your Passion
C.P. Hart values passion for the industry. Be sure to express your enthusiasm for bathroom design and how you stay updated on trends. This will help you connect with the interviewers and show that you're a great fit for their team.
