Service Engineer

Service Engineer

Bolsover Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Service Engineer, you'll repair equipment and train customers on-site.
  • Company: Join Fusion Hire, part of the Wolseley Group, a top trade merchant in the UK and Ireland.
  • Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
  • Why this job: Build your skills in a supportive environment with a focus on personal development and wellbeing.
  • Qualifications: Mechanical engineering background and customer service skills are essential; hydraulics experience is a plus.
  • Other info: Full-time role with occasional travel to support other depots.

The predicted salary is between 28800 - 43200 £ per year.

Salary:

Competitive Salary + Bonus + Excellent Benefits

Service Engineer – Chesterfield – Fusion Hire

So, who are we? We are Fusion Hire, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Service Engineer based in Chesterfield you\’ll be responsible for:

  • Helping to service or repair equipment engaging in mechanical work involving hydraulics
  • Going on site to conduct training with customers to show them how it works or repairing broken equipment on site
  • Answering the phones to talk customers through how to use the equipment
  • You may be required to occasionally work from other depots within Wolseley group to support the team, however this is rare

This is a full-time, permanent role working 40 hours per week Monday to Friday between 7.30am – 4.30pm

And here\’s what we\’d like you to have:

  • A mechanical engineering background
  • A driving license
  • Exceptional customer service skills when liaising with customers onsite
  • Hydraulics and electrical engineering experience is desirable

We look forward to receiving your application!

Service Engineer employer: Wolseley UK Limited

At Fusion Hire, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Chesterfield, where our employees are valued and encouraged to grow. With competitive salaries, generous benefits, and a focus on health and wellbeing, we empower our Service Engineers to develop their skills through our award-winning Wolseley Talent Guild, ensuring a rewarding career path in a thriving industry.
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Contact Detail:

Wolseley UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarise yourself with the specific equipment and machinery that Fusion Hire services. Understanding the technical aspects and common issues can help you stand out during interviews, as you'll be able to demonstrate your knowledge and problem-solving skills.

✨Tip Number 2

Highlight your customer service experience in any conversations or networking opportunities. Since the role involves liaising with customers on-site, showcasing your ability to communicate effectively and resolve issues will make you a more attractive candidate.

✨Tip Number 3

Connect with current or former employees of Fusion Hire on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 4

Prepare for potential technical questions related to hydraulics and electrical engineering. Brush up on your knowledge in these areas, as demonstrating your expertise can set you apart from other candidates who may not have the same level of understanding.

We think you need these skills to ace Service Engineer

Mechanical Engineering Knowledge
Hydraulics Expertise
Electrical Engineering Experience
Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Aptitude
Training and Instruction Skills
Time Management
Driving License
Adaptability
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any relevant experience with hydraulics and electrical engineering. Use specific examples to demonstrate your skills in customer service and technical support.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Service Engineer role at Fusion Hire. Mention how your skills align with their requirements and your commitment to providing excellent customer service.

Showcase Relevant Experience: When detailing your work history, focus on roles where you have serviced or repaired equipment. Include any training experiences you've had with customers, as this is a key part of the job.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Wolseley UK Limited

✨Showcase Your Mechanical Expertise

Make sure to highlight your mechanical engineering background during the interview. Be prepared to discuss specific projects or experiences that demonstrate your skills, especially in hydraulics and electrical engineering.

✨Demonstrate Customer Service Skills

Since exceptional customer service is key for this role, think of examples where you've successfully interacted with customers. Share stories that illustrate your ability to communicate effectively and resolve issues on-site.

✨Prepare for Technical Questions

Expect technical questions related to servicing and repairing equipment. Brush up on your knowledge of hydraulic systems and be ready to explain how you would approach common problems that may arise in the field.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training opportunities available through the Wolseley Talent Guild or how the team collaborates on projects.

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