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For Companies At a Glance
- Tasks: Assist customers, manage enquiries, and maintain high merchandising standards.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with great career development opportunities.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Sales or customer service experience and excellent communication skills.
The predicted salary is between 21500 - 29600 £ per year.
Overview
Salary: £25,652 + Bonus + Excellent Benefits
Sales Advisor – Welwyn Garden City – Plumb Centre
So, who are we? We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary of £25,652, there are also benefits on tap – including…
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
Responsibilities
- Assisting customers at the trade counter by understanding their specific needs and providing product recommendations whilst cross selling and up-selling.
- Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Making phone calls to lapsed customers to regain their business.
- Speaking to suppliers to get costings for items.
- Completing general warehouse duties, including goods in and picking and packing customers orders for delivery or collection.
- Ensuring merchandising displays in the branch are to a high standard.
This is full time permanent position 40 hours per week Monday – Friday 07.30 am – 4.30pm and Saturday mornings on a rota basis from 08.00am – 12.00pm
Qualifications
- Industry or merchant experience is advantageous
- Proven experience in sales or customer service role
- Excellent communication skills and confidence in customer interactions.
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
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Sales Assistant employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in sales and customer service, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you’re chatting with potential employers, let your enthusiasm and eagerness to learn shine through. They want to see that you’re not just a fit for the role, but also a great addition to their team culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Showcase Your Customer Service Skills: Since you'll be assisting customers at the trade counter, make sure to highlight any previous experience where you've gone above and beyond for customers. We want to know how you handle enquiries and build relationships!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, products, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales abilities and customer service skills. Think about times when you successfully upsold or cross-sold products, and be ready to discuss how you handled customer inquiries and built relationships.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, teamwork, and your work ethic. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team culture, opportunities for growth within the Wolseley Talent Guild, or specifics about the role. It shows you're engaged and serious about the position.