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For Companies At a Glance
- Tasks: Assist customers, manage enquiries, and handle warehouse duties in a dynamic sales environment.
- Company: Join Plumb Centre, a top trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, pension scheme, and health perks like free healthcare access.
- Why this job: Be part of a supportive culture that values skill development and offers career growth opportunities.
- Qualifications: Experience in sales or customer service is preferred; a positive attitude and eagerness to learn are essential.
- Other info: This is a fixed-term contract until April 2026, with a 40-hour work week.
The predicted salary is between 20520 - 28600 £ per year.
Job Description
Salary:
£27,000 + Bonus + Excellent Benefits
Technical Sales Assistant – Ilkeston (DE7 8EF) – Plumb Centre
So, who are we? We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Â
Also, did we mention? In addition to the £27,000 salary, there are also benefits on tap – including…
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. Â
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!Â
As a Technical Sales Assistant based in our Ilkeston branch, you’ll be responsible for: Â
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Providing expert advice to customers on technical specifications, features, and benefits of products
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Customer Service: Manage trade counter sales, handling complex technical queries and providing solutions, including sourcing, quoting, and managing special orders
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Sales Targets: Drive sales and maximize profit margins by meeting or exceeding agreed-upon targets
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Proactive Sales: Conduct proactive, outbound sales calls and follow-ups to increase revenue and build the customer base
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Product Knowledge: Maintain up-to-date knowledge of product developments, market trends, and industry changes
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Supplier Relations: Coordinate with suppliers to source materials, check availability, and negotiate costs.
This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am – 5.00pm and Saturday mornings on a rota basis 08.00am – 12.00pm.
And here’s what we’d like you to have:
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Strong knowledge of specialized areas such as heating, plumbing, or climate systems (e.g., HVAC)
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Excellent interpersonal skills for dealing with customers, suppliers, and internal teams
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Ability to resolve complex technical issues and handle challenging customer queries
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A proactive, target-driven mindset
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Ability to collaborate with team members to achieve branch goals
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A Full Driving Licence would be advantageous but not essential to cover driver when off e.g. holiday, training, sickness
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A full UK Manual Driving Licence is essential
We look forward to receiving your application!
Sales Assistant employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding the products and services offered by Plumb Centre will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the application process, highlight any previous experiences where you've successfully resolved customer issues or provided exceptional service.
✨Tip Number 3
Prepare to discuss your teamwork abilities. As a Sales Assistant, you'll need to work closely with others, so be ready to share examples of how you've collaborated effectively in past roles.
✨Tip Number 4
Demonstrate your eagerness to learn. Research the Wolseley Talent Guild and be prepared to discuss how you can take advantage of the development opportunities they offer to enhance your skills and career prospects.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles in the plumbing and heating industry or similar environments, as this will resonate well with Plumb Centre.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Plumb Centre and how your skills align with their values and needs.
Highlight Key Skills: In your application, focus on key skills such as communication, teamwork, and a proactive attitude. Provide examples of how you've successfully used these skills in past roles, especially in customer-facing situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, services, and what sets them apart in the plumbing and heating industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your proactive attitude and ability to understand customer needs.
✨Demonstrate Team Spirit
Being a dependable team player is crucial for this role. Be ready to discuss how you've collaborated with colleagues in previous jobs. Share specific instances where you supported your team or contributed to a positive work environment.
✨Express Your Eagerness to Learn
Plumb Centre values individuals who are eager to learn and grow. During the interview, convey your enthusiasm for the role and your willingness to develop new skills. Mention any relevant training or courses you've undertaken to enhance your knowledge in sales or the plumbing industry.
