At a Glance
- Tasks: Serve customers, respond to enquiries, and manage stock in a dynamic environment.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Why this job: Make a difference in customer service while developing your skills and career.
- Qualifications: Experience in plumbing, customer service, and a positive team spirit.
- Other info: Full-time role with excellent career growth and a supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
Salary:
Competitive + Bonus + Excellent Benefits
Sales Advisor – Bishops Stortford (CM23 5PJ) – Plumb Centre
So, who are we? We are Plumb Centre a part of the Wolseley Group -a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary there are also benefits on tap including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Advisor based in Bishops Stortford, youll be responsible for:
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Serving customers on the trade counter by identifying their requirements and providing product recommendations.
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Handling customer enquiries via phone and email efficiently, courteously and with a can-do attitude.
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Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
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General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
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Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
This is a full time, permanent role working 40 hours a week, Monday to Friday between the hours of 7am – 4pm or 8am-5pm. 1 in 3 Saturday mornings, 8am – 12noon may be required (paid as overtime).
And heres what wed like you to have:
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Previous experience in sales or customer service is essential
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Merchant or industry experience is desirable but not essential, as training can be provided
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Excellent communication skills and confidence to engage with customers.
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A positive attitude and eagerness to learn and grow with the training we offer.
We shall look forward to receiving your application!
#ACHS50
Sales Advisor (Bishops Stortford) employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Bishops Stortford)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Sales Advisor. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you’re not just selling products; you’re selling yourself too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role. Don’t forget to apply through our website for the best chance!
We think you need these skills to ace Sales Advisor (Bishops Stortford)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight your experience in the Plumbing & Heating industry and any customer service skills that align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Familiarise yourself with the plumbing and heating products that Plumb Centre offers. Being able to discuss specific items, their uses, and benefits will show your genuine interest and expertise in the industry.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to engage with customers effectively.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential for the smooth running of the branch.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available through the Wolseley Talent Guild or how the team promotes health and wellbeing. This shows your enthusiasm for the role and the company culture.