At a Glance
- Tasks: Assist customers, handle enquiries, manage orders, and maintain displays.
- Company: Join Wolseley Group, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, annual leave, pension scheme, and health perks.
- Why this job: Build skills and careers in a supportive environment with a focus on wellbeing.
- Qualifications: Experience in sales/customer service, strong communication, team player, and eager to learn.
- Other info: Full-time role, Monday to Friday, with opportunities for personal development.
The predicted salary is between 28800 - 43200 Β£ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
Sales Advisor β Pipe and Climate β Basildon
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do β and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap β including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- The potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Advisor based in our Basildon branch youβll be responsible for:
- Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
- Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
- Merchandising displays to a high standard in the branch.
This is a full time, permanent role - Monday to Friday between 07.00am - 17:00pm.
And hereβs what weβd like you to have:
- Proven experience in a face to face sales/customer service position
- Great communication skills and a customer-first approach
- Great team player and willing to support in all areas of the branch
- Willingness to learn with an enthusiastic approach
We look forward to receiving your application!
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Advisor (Basildon)
β¨Tip Number 1
Familiarise yourself with the products and services offered by Wolseley Group. Understanding the specifics of pipe and climate solutions will help you engage confidently with customers and demonstrate your expertise during the interview.
β¨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your past experiences. Be ready to discuss how you've successfully handled customer enquiries and built relationships, as this is crucial for a Sales Advisor role.
β¨Tip Number 3
Research the Wolseley Talent Guild and be prepared to discuss how you can benefit from and contribute to their development opportunities. Showing enthusiasm for personal growth can set you apart from other candidates.
β¨Tip Number 4
Demonstrate your team player attitude by preparing to discuss how you've collaborated with colleagues in previous roles. Highlighting your willingness to support various areas of the branch will resonate well with the hiring team.
We think you need these skills to ace Sales Advisor (Basildon)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to assist customers and handle enquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Advisor role. Mention your understanding of the company's values and how your skills align with their customer-first approach.
Highlight Teamwork Skills: Since the role requires being a great team player, include examples in your application that illustrate your ability to work collaboratively and support colleagues in various tasks.
Show Willingness to Learn: Emphasise your eagerness to learn and develop within the role. Mention any previous experiences where you took the initiative to improve your skills or knowledge in a similar environment.
How to prepare for a job interview at Wolseley UK Limited
β¨Know the Company
Before your interview, take some time to research the Wolseley Group. Understand their values, mission, and the products they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Demonstrate Customer Service Skills
Since the role involves assisting customers at the trade counter, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled customer enquiries and built relationships, showcasing your proactive attitude.
β¨Show Enthusiasm for Learning
The job description highlights a willingness to learn as a key trait. Be ready to talk about times when you've taken the initiative to learn new skills or improve your knowledge, especially in sales or product recommendations.
β¨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or the specifics of the Sales Advisor role. This shows your interest and helps you assess if it's the right fit for you.