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- Tasks: Assist customers, handle inquiries, and maximise sales opportunities in a dynamic environment.
- Company: Wolseley Building Services is a leading trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks like free healthcare access.
- Why this job: Join a supportive team with growth opportunities and a culture that values your development and wellbeing.
- Qualifications: Customer service experience, strong communication skills, and a positive attitude are essential.
- Other info: Full-time role, Monday to Friday, with a focus on teamwork and personal growth.
The predicted salary is between 21600 - 37800 £ per year.
Salary: Up to £27,000 dependant on experience + Bonus + Excellent Benefits
We are Wolseley Building Services - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Advisor based in Portsmouth, you’ll be responsible for:
- Being a point of contact for customers on the counter and assisting them by understanding their specific needs to provide product advice and recommendations
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Producing accurate quotes for customers within agreed time frames - raising purchase orders and processing sales orders
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm.
And here’s what we’d like you to have:
- Ideally you will have previous industry experience
- Proven experience in a customer service focused environment and confident with customer interactions
- Strong written communication skills
- Good organisational skills with attention to detail and the ability to handle multiple tasks simultaneously to meet deadlines
- A strong work ethic with a positive attitude and eagerness to learn
- Dependable team player, prepared to support in all areas of the branch
We look forward to receiving your application!
Sales Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Wolseley Building Services and their product range. Understanding the specific needs of customers in the building services industry will help you engage more effectively during interviews.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you successfully built relationships or resolved issues, as this will demonstrate your ability to excel in a sales advisor role.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for handling multiple tasks. This will illustrate your ability to manage time effectively, which is crucial for meeting deadlines in a busy sales environment.
✨Tip Number 4
Emphasise your eagerness to learn and adapt. Be ready to discuss how you stay updated on industry trends and your willingness to participate in training opportunities, such as those offered through the Wolseley Talent Guild.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to engage with customers and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Advisor role. Mention your understanding of the company's values and how your skills align with their needs, particularly in building customer relationships.
Highlight Communication Skills: Since strong written communication skills are essential for this role, ensure your application is free from errors. Use clear and concise language to convey your points effectively.
Showcase Organisational Skills: In your application, provide examples of how you have successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to meet deadlines and handle the demands of the role.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company
Before your interview, take some time to research Wolseley Building Services. Understand their values, services, and what sets them apart in the industry. This will help you tailor your answers and show genuine interest.
✨Showcase Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer interactions, resolved issues, or built strong relationships. This will demonstrate your suitability for the role.
✨Prepare for Role-Specific Questions
Expect questions related to sales techniques, product knowledge, and handling customer inquiries. Think about how you would approach these scenarios and be ready to discuss your thought process and strategies.
✨Demonstrate Team Spirit
Wolseley values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've supported colleagues in previous roles and contributed to a positive team environment.
