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- Tasks: Serve customers, respond to enquiries, and manage warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Why this job: Build your career with training and a supportive team culture.
- Qualifications: Sales or customer service experience preferred; training provided.
- Other info: Full-time role, Monday to Friday, with opportunities for growth.
The predicted salary is between 20520 - 28600 £ per year.
Salary: £25,652 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £25,652 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!
As a Sales Advisor based in our Walton-on-Thames branch, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Completing general warehouse duties, including picking and packing orders, organising deliveries, and merchandising displays to a high standard.
This is a full-time permanent role working 40 hours per week, Monday to Friday, 08:00 am - 5:00 pm.
And here’s what we’d like you to have:
- Plumbing and heating industry or merchant experience is beneficial but not essential, as comprehensive training will be provided.
- Sales or customer service would be ideal.
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
- Eagerness to learn, with a positive and enthusiastic attitude.
We look forward to receiving your application!
Sales Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Even if you don't have direct experience, understanding common products and services can help you engage with customers more effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your proactive attitude and dependability.
✨Tip Number 3
Research Plumb Centre and the Wolseley Group to understand their values and culture. Being able to articulate why you want to work for them specifically can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview about the role and the team dynamics. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. If you have any experience in the plumbing and heating industry, even if it's minimal, be sure to include it.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Plumb Centre and how your skills align with their values of putting people and customers first.
Highlight Key Skills: In your application, emphasise your ability to understand customer needs and provide tailored recommendations. Mention any experience you have with handling enquiries via phone and email, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your proactive attitude and how you can contribute to a positive customer experience.
✨Demonstrate Team Spirit
Being a dependable team player is crucial for this role. Be ready to discuss instances where you've worked collaboratively with others. Emphasise your willingness to support your colleagues and contribute to the overall success of the branch.
✨Express Your Eagerness to Learn
Plumb Centre values individuals who are eager to learn and grow. During the interview, convey your enthusiasm for the plumbing and heating industry, even if you don't have direct experience. Discuss your willingness to undergo training and develop your skills further.
