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- Tasks: Serve customers, provide product advice, and manage orders in a dynamic environment.
- Company: Join Plumb Centre, part of the Wolseley Group, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build your career with training opportunities and a supportive team culture focused on well-being.
- Qualifications: No experience needed; just bring great communication skills and a willingness to learn.
- Other info: Full-time role with flexible hours, including Saturday mornings on a rota.
Salary: £24,610 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do—and best of all, we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary of £24,610, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- The potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and well-being by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Advisor based in our Newmarket branch you’ll be responsible for:
- Serving customers on the trade counter, identifying their specific needs and providing product advice.
- Responding to customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.
- Carrying out general warehouse duties, including picking and packing customer orders, unpacking deliveries and merchandising within the branch.
This is a full-time permanent role working 40 hours per week, Monday to Friday along with Saturday mornings on a rota basis 8am - 12 noon.
And here’s what we’d like you to have:
- Industry or merchant experience is an advantage but not essential, as full training can be provided.
- Excellent communication skills and confidence in customer interactions.
- Computer literacy and a willingness to learn new processes.
- Experience in sales or customer service would be ideal.
We look forward to receiving your application.
Sales Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Plumb Centre. Understanding their range will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with a friend or family member. This will help you feel more comfortable and prepared to handle various customer scenarios.
✨Tip Number 3
Research the Wolseley Group and its values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly understands the company culture.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and training opportunities. This shows your genuine interest in the role and your eagerness to grow within the company.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. Emphasise any previous roles where you interacted with customers, as this is crucial for the Sales Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention why you want to work at Plumb Centre and how you can contribute to their customer-focused approach.
Highlight Relevant Skills: In your application, specifically mention your computer literacy and willingness to learn new processes. These are key attributes they are looking for, so make them stand out.
Showcase Your Customer Service Experience: If you have any experience in customer service or sales, provide specific examples of how you built relationships with customers and ensured their satisfaction. This will demonstrate your fit for the role.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Communication Skills
As a Sales Advisor, excellent communication is key. During the interview, practice clear and confident speaking. Be prepared to demonstrate how you've effectively communicated with customers in the past, whether through phone calls or face-to-face interactions.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might encounter in the role. Be ready to discuss how you would identify customer needs and provide product advice. This will showcase your problem-solving skills and customer service mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
