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- Tasks: Help customers at the trade counter and handle inquiries with a positive attitude.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, annual leave, pension scheme, and health perks.
- Why this job: Build your skills and career in a supportive environment focused on customer service and teamwork.
- Qualifications: Customer service experience and a willingness to learn are essential.
- Other info: Full-time role with overtime on Saturdays; great for those who love interacting with people.
The predicted salary is between 19688 - 29232 £ per year.
Salary:
£25,652 + Bonus + Excellent Benefits
Sales Advisor – Honiton (EX14 1DS)
So, who are we? We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As Sales Advisor in our Honiton (EX14 1DS) branch you’ll be responsible for:
- Providing excellent customer service at the trade counter, identifying customer requirements and providing product recommendations.
- Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Supporting with other areas of the branch required for example carrying out warehouse duties when required and relief driving from time to time to cover holiday and sickness.
This is a full time, permanent role working 40 hours per week Monday to Friday between 8am – 5pm and 1 in 4 Saturday mornings 8am – 12pm.
And here’s what we’d like you to have:
- Excellent customer service experience
- Great team player
- Enthusiastic with a willingness to learn
We look forward to receiving your application!
Sales Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarize yourself with the products and services offered by Plumb Centre. Understanding the specifics of plumbing supplies will help you engage with customers more effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries in the past. Highlighting your proactive attitude and ability to build strong relationships will set you apart.
✨Tip Number 3
Emphasize your teamwork abilities. Since the role requires collaboration with colleagues, be ready to discuss instances where you've worked well in a team and supported others in achieving common goals.
✨Tip Number 4
Express your enthusiasm for learning and personal development. Mention any relevant training or courses you've taken, and convey your eagerness to grow within the company, especially through the Wolseley Talent Guild.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Advisor position. Highlight key responsibilities and required skills, such as customer service experience and teamwork, to tailor your application accordingly.
Craft a Tailored CV: Update your CV to reflect relevant experience in customer service and any specific achievements that demonstrate your ability to assist customers effectively. Use keywords from the job description to make your CV stand out.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Sales Advisor position and provide examples of how you've successfully interacted with customers in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Wolseley UK Limited
✨Show Your Customer Service Skills
Since the role requires proven customer service experience, be ready to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to understand their needs and provide tailored solutions.
✨Demonstrate Team Spirit
As a great team player is essential for this position, prepare to discuss instances where you collaborated with colleagues to achieve common goals. Emphasize your willingness to support others and contribute to a positive work environment.
✨Express Your Enthusiasm to Learn
The company values a willingness to learn, so convey your eagerness to develop new skills. Share examples of how you've embraced learning opportunities in previous roles or how you plan to grow within the company.
✨Prepare for Customer Interaction Scenarios
Since you'll be interacting with customers regularly, practice handling common customer inquiries or complaints. Show that you can maintain a positive and proactive attitude, even in challenging situations.
