At a Glance
- Tasks: Be the friendly face at the front desk, welcoming visitors and managing calls.
- Company: Join a supportive team in Warwick with a focus on employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, and a generous pension scheme.
- Other info: Flexible hours with opportunities for career growth and discounts.
- Why this job: Gain valuable experience while making a positive first impression every day.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 16684 - 16684 £ per year.
Position: Front of House Assistant – Warwick – Support Functions
Hours: Monday – Friday, 8.00am – 1.00pm, 20 hours per week (part‑time permanent)
Salary: Up to £16,684.80 + Bonus
About the Role
As a Front of House Assistant based in Warwick, you’ll be responsible for:
- Managing the front desk and being the first point of contact for all employees and visitors, including clients and suppliers
- Answering the phones and transferring calls to the appropriate department
- Reaching out to employees within the business to let them know their visitors have arrived
- Managing the facilities inbox, responding and forwarding emails where appropriate
- Oversight of the car park booking system
Benefits
- Annual leave (increasing with length of service)
- Generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare, YuLife app, Cycle to Work scheme and more
Requirements
- Strong communication skills with staff and visitors
- Approachable and friendly demeanour
- Understanding of GDPR and confidentiality
- Basic knowledge of Microsoft Word and Excel
- Confidence managing the parking booking system
Part-Time Receptionist employer: Wolseley UK Limited
As a Front of House Assistant in Warwick, you will join a supportive and dynamic work culture that values communication and teamwork. With opportunities for personal growth, a generous pension scheme, and access to various employee benefits, including discounts and healthcare, this role offers a rewarding experience in a welcoming environment. The part-time hours allow for a great work-life balance, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Receptionist
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wolseley UK Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wolseley UK Limited and let us see your personality shine through!
We think you need these skills to ace Part-Time Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wolseley UK Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Wolseley UK Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wolseley UK Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wolseley UK Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wolseley UK Limited will surely appreciate.
