At a Glance
- Tasks: Support daily operations, serve customers, and manage warehouse duties in a dynamic environment.
- Company: Join Wolseley Managed Services, a leading trade merchant with a people-first approach.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time hours with no weekend work and opportunities for personal growth.
- Why this job: Gain hands-on experience while building skills and advancing your career.
- Qualifications: Previous warehouse and customer service experience preferred; positive attitude essential.
The predicted salary is between 26695 - 26695 £ per year.
We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As an Operations Assistant based in Dagenham you’ll be responsible for:
- Supporting the Branch Manager with the day to day running and operations within this small branch.
- Serving customers on the trade counter, offering advice and product knowledge.
- Working in the warehouse and counter picking orders, booking in and putting away stock and serving customers.
- Building rapport with customers & suppliers, responding to any queries whether that is over the phone or email and processing sales.
- General warehouse duties including goods in & out, filling paperwork, picking and packing customer orders and merchandising.
This is a full-time role working 40 hours a week Monday to Friday between 07:30-16:30 with 1 hour break. No weekend work required.
And here’s what we’d like you to have:
- Previous experience in a warehouse role.
- Customer service experience.
- Positive attitude and willingness to learn.
- Excellent communication skills.
- Driving license preferred but not essential.
We look forward to receiving your application!
Managed Services are a trusted partner who make it easy for our customers to have what they want, where and when they want it. We provide services to clients who need a truly bespoke offering. For businesses across large residential, social housing, local authorities, retailers, and construction businesses, including FM companies, we can offer value right through the supply chain, through specialist sourcing, operating dedicated stores for the contract, and seamless procurement processes.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
Operations Assistant - Trade Counter & Warehouse (Dagenham) employer: Wolseley UK Limited
Wolseley Managed Services is an exceptional employer located in Dagenham, offering a supportive work culture that prioritises employee development through our award-winning Wolseley Talent Guild. With competitive salaries, generous benefits including enhanced maternity leave and a robust pension scheme, as well as a strong focus on health and wellbeing, we ensure our team members thrive both personally and professionally. Join us to be part of a diverse and inclusive environment where your contributions are valued and career growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant - Trade Counter & Warehouse (Dagenham)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wolseley Managed Services. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in customer service and warehouse roles can benefit the Operations Assistant position. Confidence is key!
✨Tip Number 3
Dress the part! Even if the role is in a warehouse, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Operations Assistant - Trade Counter & Warehouse (Dagenham)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Assistant role. Highlight any relevant experience in warehouse operations or customer service, and don’t forget to mention your positive attitude and willingness to learn!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about working with us at Wolseley Managed Services and how you can contribute to our team.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any previous experiences where you’ve successfully interacted with customers or colleagues.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Wolseley Managed Services. Understand their values, services, and what makes them stand out in the trade merchant industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As an Operations Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to build rapport and handle queries confidently.
✨Demonstrate Your Warehouse Experience
Since previous warehouse experience is a plus for this role, be ready to discuss your familiarity with warehouse operations. Talk about any relevant tasks you've performed, such as picking and packing orders or managing stock. Highlighting your hands-on experience will make you a strong candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth within the company, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
