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- Tasks: Assist with customer service, stock duties, and support the Branch Manager.
- Company: Join Wolseley Group, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, annual leave, pension scheme, and health perks.
- Why this job: Build your career with skill development and a supportive culture.
- Qualifications: Previous experience is a plus; bring a positive attitude and great customer service skills.
- Other info: Full-time role, Monday to Friday, with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As an Operations Assistant based in Aston you’ll be responsible for:
- Meeting and exceeding customers’ expectations regarding service and delivery, as well as capitalising upon any available sales opportunities.
- Stock related duties, such as helping load and unload vehicles, picking and packing customer orders, putting away deliveries ensuring products are allocated to the correct areas.
- Various customer related tasks as requested by the Branch Manager.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08:00am – 17:00pm.
And here’s what we’d like you to have:
- Previous merchant/industry experience would be advantageous
- Positive attitude and confident speaking to people
- Excellent customer service skills
We look forward to receiving your application!
Operations Assistant employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the Wolseley Group and its values. Understanding their commitment to customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in the merchant or trade industry when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've exceeded customer expectations in past roles. This will demonstrate your customer service skills and positive attitude, which are crucial for the Operations Assistant position.
✨Tip Number 4
Research common challenges faced in operations roles within the trade industry. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Operations Assistant position. Tailor your application to highlight how your skills and experiences align with what the Wolseley Group is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any previous roles in the merchant industry. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for the Wolseley Group and how you can contribute to their mission of putting people and customers at the heart of everything they do.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Assistant.
How to prepare for a job interview at Wolseley UK Limited
✨Research the Company
Before your interview, take some time to learn about the Wolseley Group. Understand their values, services, and recent developments. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Relevant Experience
If you have previous experience in the merchant industry or customer service, be sure to discuss it during the interview. Provide specific examples of how you've met customer expectations or handled stock-related duties.
✨Demonstrate a Positive Attitude
A positive attitude can go a long way in an interview. Be enthusiastic about the role and express your willingness to learn and grow within the company. This aligns well with their focus on people and development.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or opportunities for growth within the Wolseley Talent Guild. This shows you're engaged and serious about the position.
