At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Earn £27,500 plus bonuses, enjoy generous leave, pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a vibrant workplace.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a team player attitude are essential.
The predicted salary is between 27500 - 27500 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
Branch Supervisor - Woking (GU23 7JY) - Plumb Centre
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Woking, Surrey, you’ll be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers and suppliers, responding to any queries and processing sales.
- General warehouse duties including goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
Here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Some warehouse knowledge
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Willingness to step up to run the branch in the Branch Manager's absence
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Old Windsor employer: Wolseley UK Limited
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Woking, where our employees are at the forefront of our success. With a strong emphasis on personal development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits, and a culture that prioritises health and wellbeing, making us an exceptional employer for those seeking meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Old Windsor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think about your past experiences and how they relate to the role of Branch Supervisor. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share examples of how you've built rapport with customers or supported your team in previous roles. We love seeing candidates who are passionate and ready to contribute!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the Branch Supervisor position!
We think you need these skills to ace Branch Supervisor in Old Windsor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Supervisor role. Highlight any relevant experience in customer service and team management, as well as your ability to handle warehouse duties. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Plumb Centre. Share specific examples of your past experiences that relate to the job description, and don’t forget to show off your enthusiasm for the role.
Showcase Your Communication Skills:Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and keep your tone friendly and professional. We want to see how you interact with customers even before we meet you!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re keen on joining our team at Plumb Centre!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlight your communication skills and how you build rapport with customers.
✨Demonstrate Team Leadership
Since you'll be supervising staff, think of instances where you've led a team or supported colleagues. Be ready to discuss how you provide guidance and feedback, and how you handle challenges within a team setting. This will show that you're ready to step up when needed.
✨Prepare for Practical Questions
Expect questions related to warehouse duties and product knowledge. Brush up on basic warehouse operations and be prepared to discuss how you would manage tasks like goods in and out, picking, and packing orders. Showing your practical knowledge will set you apart.
