At a Glance
- Tasks: Manage customer accounts and reduce debt risk while building strong relationships.
- Company: Join Ideal Bathrooms, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Be at the forefront of customer experience and make a real impact.
- Qualifications: Prior credit control experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are Ideal Bathrooms - part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Credit Controller based in Milton Keynes, you’ll be responsible for:
- Having the unique opportunity to manage a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk
- Working within set Measures, KPI’s and Objectives assigned individually and to the team
- Ensuring systems are updated with call, payment promise and query information to maintain accurate account history
- The customer experience journey is at the heart of Ideals culture and this role being front line is pivotal to building strong relationships with our customers whilst identifying and actively driving query resolution to enable free cash flow into the business
This is a full-time role working 40 hours per week Monday to Friday 08.30am - 5.00pm.
And here’s what we’d like you to have:
- Prior Credit Control experience is essential
- High level of cash collections - documenting all call activity, including payment promises and all queries
- Communication – strong communication skills with ability to effectively communicate to financial and non-financial stakeholders and build strong and effective relationships
- Demonstrated problem solving knowledge
- Tenacious and flexible approach to your daily role
We look forward to receiving your application!
Credit Controller in Milton Keynes employer: Wolseley UK Limited
Ideal Bathrooms, part of the Wolseley Group, is an exceptional employer located in Milton Keynes, offering a competitive salary alongside a comprehensive benefits package that includes bonuses, enhanced maternity leave, and a generous pension scheme. Our commitment to employee development through the award-winning Wolseley Talent Guild ensures that you will have ample opportunities for growth and career advancement, all while being part of a supportive work culture that prioritises health and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ideal Bathrooms and their culture. Understand their values and think about how your experience aligns with their mission to enhance customer relationships.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the Ideal Bathrooms team.
We think you need these skills to ace Credit Controller in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your prior credit control experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our values at Ideal Bathrooms. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of cash collections and debt management. Brush up on key metrics and KPIs relevant to the role, and be ready to discuss how you've successfully managed these in previous positions.
✨Showcase Your Communication Skills
Strong communication is crucial for this role. Prepare examples of how you've effectively communicated with both financial and non-financial stakeholders. Think about times when you resolved queries or built relationships that led to successful outcomes.
✨Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Prepare specific examples where you've identified issues and implemented solutions in a credit control context. This will show your tenacity and flexibility in handling challenges.
✨Understand the Company Culture
Ideal Bathrooms values customer experience and relationship building. Familiarise yourself with their culture and think about how you can contribute to it. Be ready to discuss how you can enhance the customer journey while managing debt risk.
