At a Glance
- Tasks: Serve customers, build relationships, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and discounts.
- Other info: Full-time role with opportunities for growth and well-being initiatives.
- Why this job: Develop your skills and career in a supportive environment.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 26695 - 26695 € per year.
Salary: £26,695 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Assistant based in Lanark, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
This is a full time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and every other Saturday 08.00am - 12.00pm.
And here’s what we’d like you to have:
- Prior trade industry experience would be advantageous
- Previous Face to Face customer service/sales experience is essential
- Prior warehouse experience would be ideal
- Willingness to work as a part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Sales Assistant in Lanark employer: Wolseley UK Limited
At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Lanark. Our employees enjoy competitive salaries, excellent benefits including a generous pension scheme and health initiatives, and ample opportunities for personal and professional growth through our award-winning Wolseley Talent Guild. Join us to be part of a team that values your contributions and prioritises customer satisfaction while promoting a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Lanark
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Sales Assistant. We want you to feel confident when discussing your skills and how you can contribute to the branch.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Being proactive and having a positive attitude is key for this role, so don’t be afraid to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Lanark
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous customer service or sales experience, especially in the trade industry, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join Plumb Centre and how your background makes you a great candidate. Keep it friendly and professional – we love a personal touch!
Show Off Your Proactive Attitude:In your application, let us know about times when you’ve gone above and beyond for customers. We’re looking for someone who’s eager to learn and can build relationships, so share those experiences with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers. Understand the key features and benefits of items like boilers, radiators, and sinks. This knowledge will help you confidently answer customer queries and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided excellent customer service. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the company's focus on putting customers at the heart of everything they do.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where collaboration led to success, especially in a sales or warehouse environment. This will show that you’re not just a lone wolf but someone who thrives in a team setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about opportunities for growth within the Wolseley Talent Guild or how the team maintains high standards in the branch. This shows your genuine interest in the position and the company.
