At a Glance
- Tasks: Serve customers, provide product recommendations, and assist with warehouse duties.
- Company: Join Plumb Centre, part of the Wolseley Group, in a dynamic team.
- Benefits: Enjoy a competitive salary, bonuses, and fantastic employee perks.
- Other info: Full-time role with opportunities for career growth and development.
- Why this job: Make a difference by helping customers and driving sales in a supportive environment.
- Qualifications: Customer service experience is essential; teamwork and a positive attitude are key.
The predicted salary is between 26695 - 26695 £ per year.
We are Plumb Centre, part of the Wolseley Group.
Salary: £26,695 + Bonus + Excellent Benefits.
Location: Hessle, Hull (HU13 9PB).
Responsibilities:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending.
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
- Ensuring high standards are maintained in the branch.
Full-time permanent role working 40 hours per week Monday - Friday 08.00am - 5.00pm and Saturdays on a rota basis 8.00am - 12.00pm.
Qualifications:
- Prior industry experience would be advantageous.
- Previous face-to-face customer service is essential.
- Prior warehouse experience would be ideal.
- Willingness to work as part of a team and to take on a diverse role.
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic.
Benefits:
- Annual leave (increasing with length of service).
- Generous pension scheme (matched up to 9%).
- Potential to earn bonuses.
- Enhanced maternity/adoption leave.
- Access to a great range of online and high street discounts.
- Free access to healthcare, YuLife app, Cycle to Work scheme and more.
Sales Assistant in Hessle employer: Wolseley UK Limited
At Plumb Centre, part of the Wolseley Group, we pride ourselves on being an excellent employer in Hessle, Hull, offering a supportive work culture that values teamwork and personal growth. Our employees enjoy competitive salaries, generous benefits including a matched pension scheme and bonuses, as well as opportunities for professional development in a dynamic environment. Join us to be part of a company that prioritises employee well-being and fosters strong relationships with both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Hessle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and products will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since face-to-face interaction is key for this Sales Assistant role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your proactive attitude! In your conversations, highlight times when you've taken the initiative to solve problems or improve processes. This will demonstrate that you’re not just a team player but also someone who can drive sales and build relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team at Plumb Centre. Good luck!
We think you need these skills to ace Sales Assistant in Hessle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous customer service or warehouse experience, as this will show us you're a great fit for the job!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to work with us at Plumb Centre and how your proactive attitude can help drive branch sales. Keep it friendly and engaging!
Show Off Your Communication Skills:Since you'll be responding to customer enquiries via phone and email, make sure your written application showcases your communication skills. Use clear and polite language to demonstrate your ability to connect with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers, especially those related to plumbing and heating. Being able to discuss specific items like boilers or sinks will show your enthusiasm and understanding of the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully handled inquiries or resolved issues. This will demonstrate your face-to-face experience and proactive attitude.
✨Team Player Mindset
Be ready to talk about your experience working in a team. Highlight instances where you collaborated with colleagues to achieve a common goal, as this role requires a willingness to work as part of a diverse team.
✨Show Your Eagerness to Learn
Express your willingness to learn and adapt. Mention any relevant training or skills you've acquired in previous roles, and how you're excited to bring that knowledge to Plumb Centre.
