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- Tasks: Serve customers, provide product recommendations, and manage stock in a dynamic environment.
- Company: Wolseley, a leading trade merchant with a focus on people and customer satisfaction.
- Benefits: Competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Other info: Full-time role with no weekend work and great career growth opportunities.
- Why this job: Join a supportive team and develop your skills while making a real impact.
- Qualifications: Customer service experience and a positive attitude are key.
The predicted salary is between 26695 - 26695 £ per year.
We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more.
As a Sales Assistant based in Harrow you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
- Responding to customer enquiries via phone & email providing quotes promptly and courteously, with a proactive attitude.
- General warehouse duties including booking incoming stock onto the systems and putting it away and picking & packing customer orders which will involve manual handling of heavy items.
- Key holder opening and closing the branch.
This is a full time permanent role working 40 hours per week, Monday to Friday 08.00am to 5.00pm. No weekend working.
And here’s what we’d like you to have:
- Prior industry/merchant experience would be advantageous.
- Previous face to face sales and customer service experience.
- Warehouse experience.
- To be a team player who is happy to assist in all areas to ensure the smooth running of the branch.
- Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
- Driving licence preferred.
We look forward to receiving your application!
The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
Sales Assistant in Harrow employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Harrow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wolseley and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of scenarios where you can demonstrate your ability to understand and meet customer needs. Role-playing with a friend can really help!
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Wolseley values collaboration, so highlighting your ability to assist in all areas will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Wolseley family right from the start!
We think you need these skills to ace Sales Assistant in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your warehouse skills if you have them. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your previous experiences align with what we’re looking for in a Sales Assistant.
Show Off Your Personality: We love a positive attitude! Let your personality come through in your application. Whether it’s in your CV or cover letter, show us that you’re eager to learn and ready to contribute to our team spirit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Sales Assistant at Wolseley. Familiarise yourself with their products and services, especially in plumbing and heating. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves serving customers on the trade counter, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your proactive attitude and ability to handle enquiries effectively.
✨Get Hands-On with Warehouse Duties
The job includes general warehouse duties, so it’s a good idea to highlight any relevant experience you have. If you've worked in a similar environment before, talk about your familiarity with stock management and manual handling. If not, express your eagerness to learn and adapt quickly.
✨Be a Team Player
Wolseley values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to achieve common goals. This will show that you’re not just focused on individual success but also on contributing to the overall smooth running of the branch.