At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Enjoy excellent career growth opportunities and a dynamic work culture.
- Why this job: Develop your skills and build a rewarding career in a supportive environment.
- Qualifications: Customer service experience and a positive, team-oriented attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Enniskillen, Fermanagh you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
- To be a key holder for the branch.
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 07:30 - 17:00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable.
- Prior experience in a Face to Face customer service/sales environment.
- Excellent communication skills and confidence interacting with customers.
- Some warehouse knowledge.
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
- Willingness to step up to run the branch in the Branch Manager's absence.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
We look forward to receiving your application!
Branch Supervisor in Enniskillen employer: Wolseley UK Limited
Bassetts, part of the Wolseley Group, is an exceptional employer located in Enniskillen, Fermanagh, offering a supportive work culture that prioritises employee development and wellbeing. With competitive salaries, generous benefits including a matched pension scheme, and opportunities for career growth through our award-winning Wolseley Talent Guild, we ensure our team members feel valued and empowered. Join us to be part of a dynamic environment where your contributions truly matter and where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Bassetts and understand their values and operations. Think about how your previous experience aligns with what they’re looking for, especially in customer service and team leadership.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They want to see that you’re not just qualified but also a great fit for their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Bassetts family!
We think you need these skills to ace Branch Supervisor in Enniskillen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous industry or customer service experience you have, as this will show us you're a great fit for the Branch Supervisor role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you want to work with Bassetts and how your background aligns with our values. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and well-structured. Use concise language and check for any typos or errors before hitting send – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're ready to step into this role.
✨Prepare for Team Dynamics
Since you'll be supervising staff, think about how you can contribute to a positive team environment. Be ready to discuss your leadership style and how you’ve supported colleagues in previous roles. This will show that you’re a team player who can motivate others.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the branch's goals, team dynamics, or opportunities for professional development. This shows that you’re not just interested in the job, but also in growing with the company.
