At a Glance
- Tasks: Assist customers, handle enquiries, and manage warehouse duties in a dynamic trade environment.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant in the UK.
- Benefits: Earn £26,695 plus bonuses, enjoy generous leave, pension scheme, and health perks.
- Other info: Full-time role with opportunities for growth and a positive workplace culture.
- Why this job: Develop your skills and build a rewarding career in a supportive team.
- Qualifications: Experience in sales or customer service, great communication, and a team player attitude.
The predicted salary is between 26695 - 26695 £ per year.
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Sales Assistant based in our Ely branch you'll be responsible for:
- Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
- Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
- Merchandising displays to a high standard in the branch.
This is a full time, permanent role - Monday to Friday between 07.30am - 4:30pm and Saturdays when required, 08.00am - 12.00pm (paid as overtime).
And here's what we'd like you to have:
- Proven experience in a face to face sales/customer service position
- Great communication skills and a customer-first approach
- Great team player and willing to support in all areas of the branch
- Willingness to learn with an enthusiastic approach
We look forward to receiving your application!
The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
Full-time Trade Counter Sales Assistant — Bonus & Benefits in Ely employer: Wolseley UK Limited
At Plumb Centre in Ely, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. With competitive salaries, generous benefits, and a strong focus on personal development through the Wolseley Talent Guild, we empower our team members to build rewarding careers while enjoying a healthy work-life balance. Join us and be part of a company that values your contributions and prioritises your wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Full-time Trade Counter Sales Assistant — Bonus & Benefits in Ely
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in sales and customer service.
✨Tip Number 3
Show off your personality! When you’re at the interview, let your enthusiasm shine through. They want to see that you’re not just a great fit on paper but also someone who can bring positive energy to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and gives you another chance to reiterate why you’d be a great addition to the team.
We think you need these skills to ace Full-time Trade Counter Sales Assistant — Bonus & Benefits in Ely
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience in customer service or sales. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Tailor Your Application:Take a moment to read through the job description and match your skills and experiences to what we're looking for. Personalising your application shows us you're genuinely interested in the role.
Keep It Professional but Friendly:While we love a casual vibe, remember to keep your language professional. A friendly tone can go a long way in making your application stand out, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Plumb Centre. Understanding the basics of plumbing and heating will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you went above and beyond to assist a customer, as this aligns perfectly with the company's customer-first approach.
✨Demonstrate Team Spirit
As a Sales Assistant, being a great team player is crucial. Be ready to discuss how you've collaborated with colleagues in previous roles. Highlight any instances where teamwork led to improved customer satisfaction or sales results.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the Wolseley Talent Guild. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
