At a Glance
- Tasks: Assist customers, manage orders, and maintain warehouse safety standards.
- Company: Join Plumb Centre, a leading trade merchant with a people-first approach.
- Benefits: Competitive salary, bonuses, generous leave, and health perks.
- Why this job: Build your career in a supportive environment with growth opportunities.
- Qualifications: Customer service experience and a full UK Manual Driving Licence required.
- Other info: Enjoy a vibrant workplace with access to discounts and wellness programmes.
The predicted salary is between 22600 - 28500 £ per year.
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Assistant based in our Plymouth branch you’ll be responsible for:
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Working within the warehouse maintaining excellent Health & Safety standards (This will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets)
- Picking and packing customer orders with accuracy and efficiency
This is a full time permanent role working 40 hours per week, Monday to Friday 08.00am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.
A full UK Manual Driving Licence is essential.
Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service.
Strong computer skills.
Locations
Full Time Sales Advisor - 40 Hour Week in Devon, Plymouth employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Sales Advisor - 40 Hour Week in Devon, Plymouth
✨Tip Number 1
Get to know the company! Research Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect better during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories to demonstrate your proactive attitude.
✨Tip Number 3
Don’t forget to highlight your computer skills! Make sure you can talk confidently about your experience with technology, as it’s crucial for managing orders and customer enquiries efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Full Time Sales Advisor - 40 Hour Week in Devon, Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any customer service or sales experience you have, and don’t forget to mention your strong computer skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Plumb Centre and how you can contribute to the team. Keep it friendly and professional.
Show Off Your Proactive Attitude: In your application, give examples of how you've gone above and beyond in previous roles. We love candidates who take initiative and are eager to help customers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Stuff
Before the interview, make sure you understand what Plumb Centre is all about. Familiarise yourself with their products and services, especially in relation to customer service and sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves responding to customer enquiries, be ready to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Demonstrate Your Team Spirit
Plumb Centre values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, especially in a fast-paced environment like a warehouse.
✨Be Ready for Practical Questions
Given the manual handling aspect of the job, expect questions about your experience with heavy stock and health & safety standards. Be honest about your capabilities and express your willingness to learn and adapt if needed.