Credit Controller

Salary: Up to £26,500 + Bonus + Excellent Benefits

Credit Controller - Warwick – Finance Hybrid Working - 3 Days A Week In Office

So, who are we? We are Wolseley - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including:

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity/adoption leave
• Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Credit Controller based in Warwick you’ll be responsible for:

• Outbound calling customers to proactively chase debt, and build relationships with customers
• Liaising with internal sales teams to resolve any queries and invoice disputes
• Credit limit monitoring and engaging in discussions with customers when the limit has been hit
• Keeping a record of account information on our CRM system that is easily accessible to leadership if requested

This is a full-time, permanent hybrid role working 40 hours per week Monday to Friday between 8am - 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.

And here’s what we’d like you to have:

• Experience in an office-based customer service role, that involves speaking with customers over the phone
• Confidence to make outbound calls to customers and manage some potentially challenging conversations
• Organisational skills and the ability to work independently as well as part of a team
• To be computer literate and have working knowledge of Microsoft Office (Outlook/Excel/Teams)
• Experience working towards targets and KPIs
• Credit Control experience is desirable

We look forward to receiving your application!