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- Tasks: Service and maintain hire fleet equipment while providing top-notch customer support.
- Company: Join Fusion Utilities Hire, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Why this job: Make a real difference by ensuring equipment is ready for customers and solving technical issues.
- Qualifications: Mechanical skills or qualifications; engineering or automotive backgrounds preferred.
- Other info: Full-time role with great career development opportunities and a supportive team culture.
The predicted salary is between 24000 - 32000 £ per year.
Salary: Up to £32,000 + Bonus + Excellent Benefits
We are Fusion Utilities Hire, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Service Engineer based in Gatwick you’ll be responsible for:
- Servicing the company’s hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand.
- Servicing customer-owned equipment and attending onsite breakdowns to provide timely technical support.
- Inspecting returned equipment for damage, triaging customer-caused issues and liaising with the office to process damage reports.
- Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am - 5.00pm.
And here’s what we’d like you to have:
- Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive-mechanic backgrounds are well suited.
- Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required.
- Full driving licence essential for attending breakdowns; a forklift licence is an advantage.
- Positive, customer-focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone.
We look forward to receiving your application!
Service Engineer in Crawley employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings at Fusion Utilities Hire.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what we do and how you can contribute to our mission of putting customers and employees first.
✨Tip Number 3
Practice your technical skills! Brush up on your mechanical knowledge and be ready to discuss your experience with servicing equipment. We want to see your passion for the role shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Fusion Utilities Hire team.
We think you need these skills to ace Service Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your mechanical skills, any relevant experience in the hire industry, and your customer-focused attitude. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for Fusion Utilities Hire. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills: Don’t forget to showcase your technical skills and qualifications in mechanics, electronics, or hydraulics. If you have a forklift licence, mention it! We’re looking for candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on our radar. We can’t wait to hear from you!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Stuff
Make sure you brush up on your mechanical and technical knowledge. Familiarise yourself with common equipment used in the hire industry, as well as any specific tools or technologies mentioned in the job description. This will help you answer technical questions confidently.
✨Showcase Your Customer Focus
Since the role requires a positive, customer-focused attitude, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or resolved issues for customers, both in person and over the phone.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle onsite breakdowns or triage customer-caused issues. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the company’s approach to health and wellbeing. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
