At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive workplace culture.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a team player attitude are essential.
The predicted salary is between 27500 - 27500 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Woking, Surrey, you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Some warehouse knowledge
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Willingness to step up to run the branch in the Branch Manager's absence
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Cobham employer: Wolseley UK Limited
At Plumb Centre, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. As a Branch Supervisor in Woking, you'll benefit from competitive pay, a robust pension scheme, and a wealth of opportunities for personal and professional growth through our Wolseley Talent Guild. With a focus on health and wellbeing, we offer a range of benefits including free healthcare access and discounts, making us an excellent employer for those seeking a rewarding career in the trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Cobham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think about your past experiences and how they relate to the role of Branch Supervisor. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share examples of how you've built rapport with customers or supported your team in previous roles. We love seeing candidates who are passionate and ready to contribute!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the Branch Supervisor position!
We think you need these skills to ace Branch Supervisor in Cobham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Branch Supervisor role. Highlight any previous industry or customer service experience, and don’t forget to mention your ability to work in a team and handle diverse tasks.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully supervised teams or provided excellent customer service in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our fantastic benefits right there!
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, services, and what makes them stand out in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate your suitability for the role and your ability to build rapport with customers.
✨Demonstrate Team Leadership
Since you'll be supervising staff, think about times when you've led a team or supported colleagues. Be ready to discuss how you provide guidance, training, and feedback. This will show that you have the leadership qualities needed to help the branch run smoothly.
✨Prepare for Practical Questions
Expect questions related to warehouse duties and handling heavy items, as these are part of the job. Brush up on your knowledge of warehouse operations and be prepared to discuss how you would manage tasks like picking and packing orders efficiently. This will reassure the interviewer that you're ready for the physical demands of the role.
