At a Glance
- Tasks: Lead a small team, assist with daily operations, and serve customers at the trade counter.
- Company: Join Plumb Centre, part of the Wolseley Group, a top trade merchant in the UK.
- Benefits: Earn £27,500 plus bonuses, enjoy generous leave, pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive workplace culture.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Experience in customer service and a passion for teamwork are essential.
The predicted salary is between 27500 - 27500 £ per year.
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Hessle, Hull, you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable.
- Prior experience as a supervisor in a Face to Face customer service/sales environment.
- Excellent communication skills and confidence interacting with customers.
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
We look forward to receiving your application!
Branch Supervisor: Trade Counter Lead + Benefits employer: Wolseley UK Limited
At Plumb Centre in Hessle, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. With competitive salaries, generous benefits, and a strong focus on personal development through the Wolseley Talent Guild, we empower our team members to grow their careers while enjoying a healthy work-life balance. Join us and be part of a company that values its people and prioritises customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor: Trade Counter Lead + Benefits
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Branch Supervisor role, especially your customer service skills and team leadership.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Branch Supervisor position.
We think you need these skills to ace Branch Supervisor: Trade Counter Lead + Benefits
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your CV:Make sure to tailor your CV to the Branch Supervisor role. Highlight relevant experience, especially in customer service and supervision. We love seeing how your past roles have prepared you for this position!
Be Specific in Your Cover Letter:In your cover letter, be specific about why you want to join us at Plumb Centre. Mention what excites you about the role and how you can contribute to our team. We appreciate candidates who do their homework!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Wolseley UK Limited
✨Know Your Stuff
Make sure you brush up on your product knowledge and industry trends. Being able to discuss specific products or services that Plumb Centre offers will show your enthusiasm and preparedness.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be leading a team. Prepare examples of how you've successfully supervised or trained others in the past. Highlight your ability to motivate and support staff, as this is key for the role.
✨Customer Service is Key
Be ready to share experiences where you've provided excellent customer service. Think about times when you resolved issues or built rapport with customers, as this will demonstrate your fit for the trade counter environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the branch. It shows you're genuinely interested in the role and the company.
