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- Tasks: Lead daily operations, support the Branch Manager, and drive branch growth.
- Company: Join Plumb Centre, a top trade merchant in the UK and Ireland, part of the Wolseley Group.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Be part of a supportive culture that values development and customer relationships.
- Qualifications: Sales or customer service experience is essential; plumbing knowledge is a plus but not required.
- Other info: Full training provided; flexible hours with occasional Saturday shifts.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Coventry (CV1 4DW), you’ll be responsible for:
- Supporting the Branch Manager with the daily operations and overall running of the branch.
- Building strong relationships with customers and suppliers, handling enquiries efficiently and processing sales.
- Taking a proactive approach to identify and drive opportunities for branch growth.
- Leading the team and motivating them to meet and exceed all branch KPIs and performance targets.
- Collaborating effectively with customers and the wider Wolseley network to uncover and act on business development opportunities.
This is a full time permanent position working 40 hours per week, hours will vary Monday – Friday between 7am – 5pm along with 1 in 3 Saturdays 8am – 12pm.
And here’s what we’d like you to have:
- Experience in sales or customer service role, with a passion for helping customers.
- Plumbing and heating industry or merchant experience is beneficial but not essential, as full training will be provided.
- Good communication skills and strong attention to detail.
- Experience supervising or supporting a team.
We look forward to receiving your application!
Branch Supervisor (Coventry) employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor (Coventry)
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Even if you don't have direct experience, understanding the basics can help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated a team or improved performance in previous roles. This will show that you're ready to take on the responsibilities of a Branch Supervisor.
✨Tip Number 3
Research Plumb Centre and the Wolseley Group thoroughly. Understanding their values, mission, and recent developments will allow you to tailor your discussions and show genuine interest in being part of their team.
✨Tip Number 4
Network with current or former employees of Plumb Centre on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Branch Supervisor (Coventry)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Branch Supervisor position. Tailor your application to highlight relevant experience in sales, customer service, and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in sales or customer service roles. Emphasise any supervisory experience and skills that align with the job, such as communication and attention to detail.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams or driven sales growth in previous positions, and explain why you want to work at Plumb Centre.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Branch Supervisor role.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, make sure to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or managed a team. Highlight your ability to drive performance and meet KPIs, as this is crucial for the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves building strong relationships with customers, think of scenarios where you've handled customer enquiries or resolved issues effectively. Be ready to discuss how you would approach customer service challenges in the plumbing and heating industry.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the branch's current challenges, opportunities for growth, or how success is measured in the role. This shows your enthusiasm and strategic thinking regarding the position.
