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- Tasks: Lead daily operations, motivate the team, and build customer relationships.
- Company: Join Plumb Centre, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Why this job: Great opportunity for career growth in a supportive and dynamic environment.
- Qualifications: Experience in supervision and customer service is a plus; enthusiasm is key!
- Other info: Full-time role with a mix of manual work and leadership responsibilities.
The predicted salary is between 22000 - 33000 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Colindale, you’ll be responsible for:
- Supporting the Branch Manager in running the branch’s day-to-day activities, including all operating processes and procedures
- Taking charge when the Branch Manager is unavailable
- Supervising and motivating the team to achieve branch goals
- Developing and maintaining strong relationships with suppliers and customers to increase the business at the branch
- Warehouse duties which will involve heavy manual work
This is a full-time, permanent role working 40 hours per week Monday to Friday 07.30am - 17.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience in supervising a team in a sales and customer service environment
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Branch Supervisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Familiarise yourself with the Plumb Centre and Wolseley Group's values and mission. Understanding their commitment to customer service and employee development will help you align your responses during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in sales or customer service environments. Be ready to share specific examples of how you've motivated a team or improved branch performance in past roles.
✨Tip Number 3
Prepare to discuss your approach to building relationships with suppliers and customers. Think of strategies you've used in the past to enhance customer satisfaction and loyalty, as this is crucial for the Branch Supervisor role.
✨Tip Number 4
Show your enthusiasm for learning and personal development. Mention any relevant training or courses you've completed, and express your eagerness to take advantage of the opportunities offered by the Wolseley Talent Guild.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams and working in a sales or customer service environment. Use specific examples that demonstrate your leadership skills and ability to motivate others.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Branch Supervisor role at Plumb Centre. Mention how your background aligns with their values and how you can contribute to the branch's success.
Highlight Relevant Skills: Emphasise skills that are particularly relevant to the role, such as team management, customer relationship building, and any industry-specific knowledge. This will show that you understand the demands of the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wolseley UK Limited
✨Show Your Leadership Skills
As a Branch Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Know the Company Inside Out
Familiarise yourself with Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This knowledge will help you align your answers with what they are looking for in a candidate.
✨Highlight Customer Service Experience
Since the role involves maintaining strong relationships with customers, be ready to discuss your customer service experience. Share specific instances where you went above and beyond to meet customer needs or resolve issues.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle manual work. Think of scenarios where you've had to make quick decisions or manage heavy workloads, and be prepared to discuss how you handled them.
