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- Tasks: Supervise daily operations, support the Branch Manager, and engage with customers.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland, part of the Wolseley Group.
- Benefits: Enjoy a £27,500 salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Develop your skills in a supportive environment with opportunities for career growth.
- Qualifications: No experience needed; just bring your communication skills and willingness to learn.
- Other info: Full-time role with a 40-hour week, Monday to Friday, plus Saturday mornings on rotation.
The predicted salary is between 22000 - 33000 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- YuLife app
- Cycle to Work scheme
As a Branch Supervisor you’ll be responsible for:
- Supporting the Branch Manager with the day-to-day supervision and operations within the branch.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- Serving customers on the trade counter, offering advice and product knowledge.
- Proactively seeking opportunities to grow sales within the branch, working with both existing and new customers.
This is a full-time role working 40 hours per week Monday to Friday between 7.30am - 5pm along with Saturday mornings on a rota basis.
Here’s what we’d like you to have:
- Previous industry or merchant experience would be ideal but not essential as full training can be provided.
- Excellent communication skills and strong attention to detail.
- Willingness to learn and step up to run the branch in the Branch Manager's absence.
- Confidence interacting with customers and suppliers to build effective relationships.
- Experience managing or supervising a small team would be desirable.
We look forward to receiving your application!
Branch Supervisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Familiarise yourself with the Plumb Centre and Wolseley Group's values and mission. Understanding their commitment to customer service and employee development will help you align your responses during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of Plumb Centre on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage a team and build customer relationships. Being able to share these stories will showcase your relevant skills and make you stand out as a candidate.
✨Tip Number 4
Research the plumbing and merchant industry trends. Showing that you are knowledgeable about the market and can discuss how it impacts sales and customer service will impress the hiring managers and demonstrate your proactive approach.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Branch Supervisor position. Tailor your application to highlight how your skills and experiences align with what Plumb Centre is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to support branch operations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your communication skills and ability to build relationships with customers and suppliers.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Branch Supervisor role.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Customer Focus
As a Branch Supervisor, you'll need to build rapport with customers and suppliers. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlight your communication skills and ability to provide excellent service.
✨Show Leadership Potential
Even if you haven't managed a team before, think of instances where you've taken the lead on a project or helped guide others. Be ready to discuss how you can support the Branch Manager and step up when needed, showcasing your willingness to learn and grow.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the branch's operations, team dynamics, or opportunities for professional development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
