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- Tasks: Serve customers, handle enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, part of the leading Wolseley Group.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Develop your skills in a supportive environment while making a difference.
- Qualifications: Sales or customer service experience is essential; training provided.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 25000 - 30000 £ per year.
About Plumb Centre
We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do, and we provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Location: Worksop, S81 8AD
Salary & Benefits: £25,652.88 + Bonus + Excellent Benefits. In addition to the competitive salary there are benefits such as annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential for bonuses, and access to a range of online and high‑street discounts. We also promote positive health and wellbeing through free access to healthcare, the YuLife app, a Cycle to Work scheme, and more.
Responsibilities:
- Serve customers on the trade counter by identifying their requirements and providing product recommendations.
- Handle customer enquiries via phone and email efficiently, courteously, and with a can‑do attitude.
- Call down‑trading, dormant and new customers.
- Help with all branch housekeeping tasks.
- Perform general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries, and ensuring high standards are maintained in the branch.
Work Hours & Schedule: This full‑time, permanent role works 40 hours a week, Monday to Friday between the hours of 8 am – 5 pm. One Saturday morning (8 am – 12 noon) per week is paid as overtime.
Qualifications & Experience: Previous experience in a sales, customer‑facing or customer service role is essential. Merchant or industry experience is desirable but not essential, as training can be provided.
We look forward to receiving your application!
Sales Advisor in Worksop employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Worksop
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common sales scenarios you might face as a Sales Advisor. Role-play with a friend or family member to get comfortable with handling customer enquiries and providing product recommendations. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Plumb Centre values a can-do attitude, so don’t be afraid to share your experiences and how you’ve tackled challenges in previous roles. Be yourself and let them see why you’d be a great fit!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter platform. It’s quick and easy, and it ensures your application gets to the right people. Plus, you’ll have access to all the latest job openings and updates!
We think you need these skills to ace Sales Advisor in Worksop
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Advisor role. Highlight any customer service or sales experience you have, and don’t forget to mention your can-do attitude!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Plumb Centre. Be genuine, show your enthusiasm for the role, and connect your past experiences to what we do.
Showcase Your Customer Skills: Since this role is all about serving customers, make sure to emphasise your customer-facing skills in your application. Share examples of how you've handled enquiries or provided recommendations in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers. Understanding the basics of plumbing supplies and tools will help you provide better recommendations to customers during the interview. It shows you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlighting your can-do attitude and ability to work under pressure will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you contribute to a team environment. Share instances where you've collaborated effectively with colleagues to achieve common goals, as this aligns with their focus on putting people at the heart of everything.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression within the Wolseley Talent Guild. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
