At a Glance
- Tasks: Be the friendly face of our company, managing the front desk and assisting visitors.
- Company: Join Wolseley, a leading trade merchant with a people-first approach.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and health perks.
- Other info: Part-time role with flexible hours, perfect for students!
- Why this job: Kickstart your career in a supportive environment with growth opportunities.
- Qualifications: Strong communication skills and basic Microsoft Office knowledge required.
The predicted salary is between 16684 - 16684 £ per year.
Salary: Up to £16,684.80 + Bonus + Excellent Benefits
Part‑time Role – Monday – Friday – 8.00am – 1.00pm
We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild. We also offer benefits including annual leave, a generous pension scheme matched up to 9%, potential bonuses, enhanced maternity/adoption leave, discounts, health and wellbeing benefits such as free access to healthcare, the YuLife app, Cycle to Work scheme and more.
Responsibilities:
- Managing the front desk and being the first point of contact for all employees, visitors, clients and suppliers
- Answering the phones and transferring calls to the appropriate department
- Notifying employees when visitors have arrived
- Managing the facilities inbox, responding and forwarding emails where appropriate
- Overseeing the car park booking system
Qualifications:
- Strong communication skills with staff and visitors, approachable and friendly
- Understanding of GDPR and confidentiality
- Basic proficiency in Microsoft Word and Microsoft Excel
- Confidence managing the parking booking system
This is a part‑time, permanent role working 20 hours per week Monday to Friday between 8.00am – 1.00pm. We look forward to receiving your application!
Front of House Assistant in Warwick employer: Wolseley Group
Wolseley is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where individuals can thrive. With a commitment to career growth through the Wolseley Talent Guild, alongside attractive benefits such as a generous pension scheme, health and wellbeing initiatives, and flexible working hours, this part-time Front of House Assistant role provides a rewarding opportunity in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Warwick
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wolseley Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wolseley Group and let us see your personality shine through!
We think you need these skills to ace Front of House Assistant in Warwick
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wolseley Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Wolseley Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wolseley Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wolseley Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wolseley Group will surely appreciate.
