At a Glance
- Tasks: Supervise branch operations and support staff while serving customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Other info: Access to wellness programmes and discounts to enhance your lifestyle.
- Why this job: Develop your skills and build a rewarding career in a supportive environment.
- Qualifications: Experience in customer service and team leadership is a plus.
The predicted salary is between 27500 - 27500 € per year.
£27,500 + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, we provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
Responsibilities:
- Assisting the Branch Manager with the day‑to‑day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers.
Branch Supervisor in Surrey employer: Wolseley Group
At Plumb Centre, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. Located in Woking, our branch offers excellent benefits including a competitive salary, generous pension scheme, and opportunities for professional development through the Wolseley Talent Guild. We prioritise employee wellbeing with initiatives like free healthcare access and a Cycle to Work scheme, making us an exceptional employer for those seeking a rewarding career in the trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Plumb Centre. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Plumb Centre and understanding their values. Think about how your experience aligns with their mission of putting people and customers first. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your customer service skills! As a Branch Supervisor, you'll be serving customers on the trade counter. Role-play common scenarios with friends or family to boost your confidence and demonstrate your product knowledge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Plumb Centre and ready to take the next step in your career.
We think you need these skills to ace Branch Supervisor in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Branch Supervisor role. Highlight any previous supervisory experience and customer service skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your enthusiasm for working with customers and supporting a team.
Showcase Your People Skills:As a Branch Supervisor, you’ll be leading a team and interacting with customers daily. Make sure to highlight any relevant experiences where you’ve successfully managed a team or provided excellent customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Wolseley Group
✨Know Your Stuff
Make sure you brush up on your product knowledge and the services offered by Plumb Centre. Being able to discuss specific products and how they can benefit customers will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be guiding and supporting staff. Prepare examples of how you've successfully led a team or provided training in the past. This will demonstrate your capability to manage and motivate others effectively.
✨Customer Service is Key
Plumb Centre prides itself on customer service, so be ready to share experiences where you've gone above and beyond for a customer. Highlighting your ability to build rapport and provide excellent service will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the branch's operations or the team dynamics. This shows that you're not just interested in the job but also in how you can contribute to the branch's success and growth.
