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- Tasks: Serve customers, build relationships, and assist with warehouse duties.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and discounts.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 26695 - 26695 £ per year.
We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high‑street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Assistant based in Skipton, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
This is a full time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and Saturdays on a rota basis 8.00am - 12.00pm.
And here’s what we’d like you to have:
- Prior industry experience would be advantageous
- Previous face‑to‑face customer service is essential
- Prior warehouse experience would be ideal
- Willingness to work as part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
Sales Assistant in Skipton employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Skipton
✨Tip Number 1
Get to know the company! Research Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with them during your interview.
✨Tip Number 2
Practice your customer service skills! Since face-to-face interaction is key for a Sales Assistant, think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 3
Show off your proactive attitude! Be ready to discuss how you've taken initiative in previous roles, whether it’s building relationships with customers or improving processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Sales Assistant in Skipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service and warehouse duties, as well as your proactive attitude. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Plumb Centre. Share specific examples of how you've excelled in customer service or teamwork in the past.
Showcase Your Skills: Don’t forget to showcase your skills that align with the job description. Whether it's your ability to handle heavy items or your knack for building customer relationships, we want to know what makes you a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products Plumb Centre offers. Understanding the basics of plumbing supplies and being able to discuss them confidently will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with customers and meet their needs.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your willingness to work together for success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.