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- Tasks: Design bathrooms on CAD and assist customers in the showroom.
- Company: Join William Wilson, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, healthcare access, and discounts.
- Why this job: Build your career with a supportive culture and skill development opportunities.
- Qualifications: Previous showroom experience and exceptional customer service skills required.
- Other info: Full-time role with flexible hours and a focus on wellbeing.
The predicted salary is between 15600 - 26000 £ per year.
Salary: Up to £26,000 + Bonus + Excellent Benefits
We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Showroom Consultant based in Dundee you’ll be responsible for:
- Designing bathrooms for customers on CAD
- Serving customers in the showroom and supporting walk-in customers, showing them around the showroom
- Booking in appointments with customers to give them suitable options for their bathroom
- Chasing new leads and following up on quotations sent to customers
This is a full-time, permanent role working 40 hours per week Monday, Tuesday and Thursday 8 – 5, Wednesday 8 – 1 and Saturday 8 – 12.
Here’s what we’d like you to have:
- Previous showroom experience is essential
- To be able to provide exceptional customer service at all times
- To follow up on quotations sent to customers and to be confident when chasing leads
We look forward to receiving your application!
Showroom Consultant employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Consultant
✨Tip Number 1
Familiarise yourself with CAD software, as it's a key part of the role. Consider taking a short online course or tutorial to brush up on your skills, which will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Research William Wilson and the Wolseley Group to understand their values and customer service approach. This knowledge will help you tailor your conversations during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond, as this will help you stand out during discussions with potential employers.
✨Tip Number 4
Network with current or former employees of William Wilson if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Showroom Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous showroom roles. Emphasise your customer service skills and any experience with CAD design, as these are key for the Showroom Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to design bathrooms. Mention specific examples of how you've successfully served customers in the past and how you can contribute to William Wilson's mission.
Highlight Relevant Skills: In your application, clearly outline your skills related to the role, such as your ability to follow up on quotations and chase leads. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Wolseley Group
✨Showcase Your Customer Service Skills
As a Showroom Consultant, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to putting customers at the heart of what you do.
✨Familiarise Yourself with CAD Software
Since designing bathrooms on CAD is part of the role, brush up on your CAD skills before the interview. If you have any relevant projects or designs you've worked on, be ready to discuss them and show your proficiency.
✨Prepare for Common Questions
Anticipate questions related to lead chasing and following up on quotations. Think about your strategies for maintaining customer relationships and how you handle objections or follow-ups effectively.
✨Research William Wilson and the Wolseley Group
Understanding the company’s values and services will help you align your answers with their expectations. Be prepared to discuss why you want to work for William Wilson and how you can contribute to their mission.
