At a Glance
- Tasks: Become a showroom expert, helping customers find their dream designs and boosting sales.
- Company: Join C.P. Hart, a leading trade merchant with a focus on people and customer satisfaction.
- Benefits: Enjoy competitive salary, commission, generous leave, pension scheme, and health perks.
- Other info: Full-time role with great career development opportunities and a positive workplace culture.
- Why this job: Make a real impact by transforming customer ideas into stunning designs in a supportive environment.
- Qualifications: Experience with design software and a passion for customer service are key.
The predicted salary is between 30000 - 40000 £ per year.
We are C.P. Hart, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, our Cycle to Work scheme and more!
Responsibilities:
- To be a subject matter expert in showrooms, key brands, and impart knowledge to the branch teams, actively promoting product lines as an alternative to customer requests.
- Building and maintaining good relationships with key account clients through the provision of knowledge and exceptional customer service.
- Discussing customer ideas, flesh out suggestions, describe product, identify opportunities for extra sales and develop the ability to make judgements on the closest product match to the customer needs.
- Being passionate about driving consistency in branch standards, ensuring that all areas from front of house to back of house are presented in line with branch plans and enable a positive customer experience.
This role is a full time, permanent position, 37.5hrs per week, 4 days a week Monday-Friday + Saturday 09:00-17:30 with 30 min break.
Qualifications and Experience:
- Experience of working with design software to create an inspiring and practical design – ideally bathrooms or kitchens.
- Experience within Bathroom Industry or trade would be advantageous.
- Experience of working indirectly with end users i.e. through a contractor to understand the customer needs and delivery.
- Experience of working in a sales environment.
- Experience working with ArtiCad or Virtual World software would be beneficial.
We look forward to receiving your application!
Showroom Consultant employer: Wolseley Group
C.P. Hart is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary alongside a comprehensive benefits package, including generous annual leave and a matched pension scheme. Located in Windsor, our vibrant work culture fosters collaboration and innovation, while the Wolseley Talent Guild provides unparalleled opportunities for professional development, ensuring that every Showroom Consultant can thrive in their career and enjoy a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Consultant
✨Tip Number 1
Get to know the company inside out! Research C.P. Hart and the Wolseley Group, so you can chat confidently about their values and products during your interview. This shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the showroom consultant role, especially your knowledge of design software and customer service skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Showroom Consultant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the showroom and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in design software or the bathroom industry. We love seeing how your background aligns with what we do at C.P. Hart!
Be Specific:In your cover letter, provide specific examples of how you've built relationships with clients or improved customer experiences in previous roles. We appreciate concrete evidence of your skills and achievements!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Wolseley Group
✨Know Your Products Inside Out
As a Showroom Consultant, you'll need to be a product expert. Make sure you research the key brands and products that C.P. Hart offers. Familiarise yourself with their features, benefits, and how they compare to competitors. This will help you answer questions confidently and show your passion for the role.
✨Show Off Your Design Skills
Since experience with design software is crucial, brush up on your skills with tools like ArtiCad or Virtual World. Prepare to discuss any past projects where you've created inspiring designs, especially in bathrooms or kitchens. Bring a portfolio if possible to showcase your work!
✨Demonstrate Your Customer Service Skills
C.P. Hart values exceptional customer service, so be ready to share examples of how you've built relationships with clients in previous roles. Think about times when you went above and beyond to meet customer needs or turned a challenging situation into a positive experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within the Wolseley Talent Guild. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
