At a Glance
- Tasks: Assist customers, maximise sales, and manage warehouse duties in a dynamic environment.
- Company: Join Bassetts, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Build relationships, develop skills, and grow your career with us.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 24000 - 36000 £ per year.
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our YuLife app
- Our Cycle to Work scheme
As a Sales Assistant based in Clady, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07:30-17:00 and Friday 07:30-16:00.
Requirements / What we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face to face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Sales Assistant employer: Wolseley Group
At Bassetts, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Clady, where our Sales Assistants can thrive. With a focus on employee development through our award-winning Wolseley Talent Guild, competitive salaries, and an array of benefits including enhanced maternity leave and health initiatives, we ensure our team members feel valued and empowered. Join us to be part of a company that prioritises both personal growth and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when discussing your customer service skills and sales experience.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm shine through. They want to see that you’re not just a fit for the role but also a great addition to the team culture at Bassetts.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant customer service or sales experience, as we want to see how you can contribute to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the Sales Assistant role and explain why you’re a great fit. Don’t forget to mention your eagerness to learn and grow with us at Bassetts.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality, just like how you’d interact with customers on the trade counter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Bassetts. Being able to discuss specific items and how they meet customer needs will show your enthusiasm and readiness for the Sales Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your ability to build strong relationships and maximise sales opportunities.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are eager to understand customer needs, which is crucial for a Sales Assistant.
✨Demonstrate Team Spirit
Bassetts values dependable team players, so be ready to discuss how you've collaborated with others in previous roles. Share specific examples of how you supported your team and contributed to a positive work environment, highlighting your strong work ethic and eagerness to learn.
